Forum Discussion
Which LMS do you use and why?
Glenn Drysdale said:
Marty, well done! I created a substantial RFP, but in the demos I let vendors drive when I should have asked them to perform these items for us...the ones on your list. Had we done that, we would have seen more of the clunkiness of our chosen LMS vendor. It gets overwhelming without this kind of focus. Nice!
It was absolutely the smartest thing we did. We did an extensive RFP, as well, and received thousands of pages back from the vendors. The original demos showcased what the vendors wanted us to see. The scripted demos gave us a real-life view of what the system would do and how it would impact us on a daily basis.
That also brings up another excellent point about the RFP process. It may not take long to add a question/requirement to the RFP, but it can be a mammoth job to review the responses that come back in response (A one-line question can bring back a 5 page response). I'd recommend assigning knowledgeable owners to the individual requirements up front. Ask them to be responsible for reviewing all the responses related to that topic and provide any feedback on the exceptional (good or bad) responses.