Who is getting paid?

I have encountered similar issues with AOL albeit I manage the portal tightly from the outside.

1) Statistics: I know they are maintained in AOL because they are shown on the Home page when I log in as Admin.  I created and stored a custom report that I can run from inside the portal that returns the usage stats I need.  I made an enhancement request that statistics be made available via API calls.  But I'm not holding my breath that I'll get any relief any time soon.

2) Site license customers who want reporting capabilities on their group designate in writing to me one their installed users are the 'reporting user' who I configure as group admin.  She has access to the report writer for her group.

3) AOL meters by both users and content. My courses consist of multiple presentations that I unify as a group.  Users get group membership. Seems to me that Litmos would handle this configuration with their 'team' construct.  Sometimes, however, I need a strong navigation paradigm that costs me a metered content unit just for the menu system presentation.  

4) In AOL users and reporting users can only change their password.  They can't grant access to other users