Forum Discussion
Why do I get a thick grey color border after I publish my file in a video format?
Hi,
Whenever I publish my file in a video format, I get to see a grey color border around the published video. Currently I am using Articulate 360 (v3.17.16188.0) Request for assistance for the s...
Hi all,
Just to let you know that I somehow managed to publish my courses to 1080p video from Storyline 360 without the grey borders!
I am not entirely sure how, but I do recall reading another post where they suggested publishing to another resolution first (e.g. 720p) and then trying 1080p again – and it seems to have worked.
Of course, the workaround I mentioned above about taking screenshots with the border needed to be un-done but that’s OK as I’m glad it is fixed…