Forum Discussion
Why do I get a thick grey color border after I publish my file in a video format?
Hi,
Whenever I publish my file in a video format, I get to see a grey color border around the published video. Currently I am using Articulate 360 (v3.17.16188.0) Request for assistance for the s...
Hi 3B Training Instructional Design,
I'm sorry you're having an issue with grey borders on your video! It would be best to connect you with our Support Engineers to better understand what you’re running into. I’ve just opened a support case on your behalf so you should be hearing from our team shortly!
Thanks for reaching out!