Forum Discussion
Why does Articulate Rise not start up early afternoon in the UK
I seem to frequently have an issue that Rise will not load early in the afternoon (I am in the UK). I just get a blank screen. Is this a common issue?
Hi Robert! I wouldn't expect Rise 360 to not load for you during certain times of the day, and I can't say I've heard of this happening to any other Rise 360 users. Would you be willing to open a case so we can work with you one-on-one to find out why this is happening? We look forward to talking with you!
Hello
Apologies for not responding sooner.
I do not work fixed hours and I am not sure that I can work with someone on this. I posted to see if this was a common problem.
I have time now because Articulate Rise is again refusing to load! Just a grey page a scrolling circle.
[cid:image003.png@01D82708.5940A4E0]Robert Law BSc FCA
AAT Tutor
01392 435349
robert@accountancylearning.ac.uk
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Hi Robert!
We’re having some technical problems in Rise 360, and it is currently unavailable. We’re sorry for the trouble! We have a status for Rise 360 here, and you can subscribe to get email notifications on updates, so you’ll always know the latest. We'll share an update here too once we're in the clear.
Hi Robert! I'm so sorry for the trouble this morning. We've resolved the issue, and we're working to strengthen our system to minimize these types of outages.
Let me know if you're still having trouble!
