Forum Discussion
Why is there a black line to the right of frame??
Hi, this is an ongoing issue... when I add video and correctly align it I still see a black line on the screen as though the video is not correctly aligned. IR Plus Fusion Training General Principles | Review 360 (articulate.com)
I have published to Review and the line is clearly visible as you can see from the link above.
This is getting to be an issue and I would appreciate some help with this. Regards, Dan
Hi Dan,
Thanks for reaching out!
I was able to observe a thin black line to the right side of the slide as well.
From the appearance, it looks like an object outline that can be removed by clicking on the object and selecting the 'No outline' option here:
If this doesn't work, please upload a copy of your project file here or in private through a support case so we can check what's causing the line to appear.
- DanNewton-64118Community Member
That is not stroke, it is a drop shadow.
- DanNewton-64118Community Member
When I preview the course in the app the line is not there. When I publish the line is there. Why is this happening?
- DanNewton-64118Community Member
I have tried uploading to a support case but the site is not working. The submit button remains inactive.
- DanNewton-64118Community Member
- JohnMorgan-c50cFormer Staff
Hi Dan,
I'm sorry you are having issues with a black line showing up to the right of your video! I opened up a support case on your behalf. An upload link will be included so you can share your files. Our support engineers will be in touch to help you with your file.
Thanks for reaching out!
- DanNewton-64118Community Member
Hello, I am still not able to upload to the Heroes site. The submit button is faded out.
I have uploaded a link were you can download the SL360 file.
https://we.tl/t-I8YHkMD43hYours,
Mr. Dan Newton
Lead Instructional Designer
GF PS AcademyReception: +44 24 7653 5535 (Coventry, UK)
Mobile: +44 7803 242 923
dan.newton@georgfischer.comGF Piping Systems
Ebnatstrasse 111
8201 Schaffhausen
Switzerland
www.gfps.comKeep up to date with the latest news from GF Piping Systems - follow us on LinkedIn
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- Jürgen_Schoene_Community Member
if you scale your image outsite storyline and reimport it - this is the result on review 360
-> jpg in the attachment is scaled in Photoshop to 1920x651 Pixel
storyline has not integrated a really good image scaler