Forum Discussion

DanNewton-64118's avatar
DanNewton-64118
Community Member
4 years ago

Why is there a black line to the right of frame??

Hi, this is an ongoing issue... when I add video and correctly align it I still see a black line on the screen as though the video is not correctly aligned. IR Plus Fusion Training General Principle...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
4 years ago

Hi Dan,

I'm sorry you are having issues with a black line showing up to the right of your video! I opened up a support case on your behalf. An upload link will be included so you can share your files. Our support engineers will be in touch to help you with your file.

Thanks for reaching out!

  • DanNewton-64118's avatar
    DanNewton-64118
    Community Member
    4 years ago

    Hello, I am still not able to upload to the Heroes site. The submit button is faded out.
    I have uploaded a link were you can download the SL360 file.
    https://we.tl/t-I8YHkMD43h

    Yours,

    Mr. Dan Newton
    Lead Instructional Designer
    GF PS Academy

    Reception: +44 24 7653 5535 (Coventry, UK)
    Mobile: +44 7803 242 923
    dan.newton@georgfischer.com

    GF Piping Systems
    Ebnatstrasse 111
    8201 Schaffhausen
    Switzerland
    www.gfps.com

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    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member
      4 years ago

      if you scale your image outsite storyline and reimport it - this is the result on review 360

       

      -> jpg in the attachment is scaled in Photoshop to 1920x651 Pixel

      storyline has not integrated a really good image scaler