Forum Discussion
sylviadrower
5 years agoCommunity Member
Wrong audio playing
Hi,
Tonight I tested my almost due, project when I discovered that in the last slide that I was working on, ALL the voice files were playing the wrong files.
When I tested using the individual a...
KimLang-9b748db
3 years agoCommunity Member
Hello.
I have this same issue and it is really slowing down a project. When I play the slide, I hear the correct audio. When I preview it, different audio plays. I can have someone else publish it for me without issues, but I’ll need to be able to preview it as I continue working on it. I’ve updated and reinstalled Storyline 360 to no avail.
KimLang-9b748db
3 years agoCommunity Member
Also, I've checked the media library and the audio is correct in the library.
- JoseTansengco3 years agoStaff
Hello Kim,
Happy to help!
Looks like certain triggers might be causing your audio file to play out of order. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at your setup? We'll delete it when we're done testing!
Related Content
- 9 months ago
- 3 months ago
- 9 months ago
- 9 months ago