Forum Discussion
CatherineBeg727
7 years agoCommunity Member
WTH! STORYLINE 360 keeps just closing
I am not sure what is happening, but I am about to lose my mind. I have a very complicated variable filled course that I am trying to finish. All of a sudden it just closes. What is causing that, a...
CatherineBeg727
7 years agoCommunity Member
At least I know I am not going crazy. If I had the skill to create software, I would make this my #1 priority. I have been to the point of wanting to punch the screen when using Adobe Captivate, because it does unexplained things. If Storyline 360 is going to start doing this i am going to be so disappointed, especially since I have recommended it to others.
Crystal-Horn
7 years agoStaff
Hi there, Catherine. That sounds terribly frustrating! 😕
My gut tells me that something might have become corrupted in the file. Have you had any issues with previewing the entire project?
Let's cover a few bases first:
- Make sure you're saving your projects to the C: drive and then backing them up to your shared, network or external drives (if you use them).
- Try importing all of these slides into a new project. See if the performance improves.
- If you do experience crashing with previewing your project, I'm happy to help ferret out the issue. You can share your .story file in the discussion or with me privately.
Looking forward to helping you through this!
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