Forum Discussion
KellyAuner
2 years agoStaff
Hi Wendy,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're experiencing this issue. Is this happening with one specific file or multiple files? Are you willing to share your file with us so we can investigate further? You can upload it here or share it privately through a support case. We'll delete it from our systems once troubleshooting is complete.