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NickieFetzer-5d's avatar
NickieFetzer-5d
Community Member
2 years ago

xlf translation not processing

When I try to upload an xlf translation file into my course, it is stuck on "processing."  I followed the instructions: made a copy of the course (didn't change the course), exported English xlf, ...
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AstridMundschau's avatar
AstridMundschau
Community Member
2 years ago

Hi,

I have the same issue. 

Did you find a solution?

  • hazelB's avatar
    hazelB
    Staff
    2 years ago

    Hi Astrid,

    Sorry to hear that you are encountering the same issue.

    Translation import issues usually show if the XLIFF file being imported was not exported from the same course. You must create a duplicate of your course for each language translation, each duplicate representing the language you would like to translate it. Then, you will need to export the XLIFF files from those duplicate courses for translation. Once the translation is done, you will need to import the XLIFF file to where it was exported originally.

    Please check out this article for more details.

    If you are still encountering issues, please feel free to open a case with us here so that one of our technical support engineers can take a look at your XLF file.

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