Forum Discussion

CatherineG's avatar
CatherineG
Community Member
10 months ago

XLIF Translation with WordScope

Hi folks, Our team is new to translating Rise courses and between us and our translator we're having trouble getting the XLIFF files to work with her translation software. Currently they're using ...
rise 360
BabitaMundra-d6's avatar
BabitaMundra-d6
Community Member
9 months ago

Hi Jose, i just submitted a support call about this topic to Articulate support, not heard anything back yet. I am trialing Smartcart and it keeps coming up with an error.

I exported the XLIFF file and then uploaded it to a translation software to convert to another language (with the view of uploading that back into Rise), however, the translation software was unable to read the XLIFF file exported. 

Is this an issue from Articulate side? Thanks

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    9 months ago

    Hi Babita, 

    Would you mind sharing your translation file here or in private by opening a case so I can check if it will be detected in Smartcat? 

    I did a quick test on my end and I can confirm that Rise 360 translation files can be uploaded to Smartcat without any issues so this incident might be isolated. It may also help to share a Peek 360 screen recording of the behavior you're experiencing so I can test it more accurately.

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