Forum Discussion
Yellow highlight is not syncing for the paragraph with Accessibility text.
What does it mean when these highlights are out of sync with the text or intended location?
Hi Joan!
Sorry to hear your screen reader isn't highlighting on-screen elements properly!
I'd be happy to help troubleshoot and had some follow-up questions to help us start.
- Which screen reader are you using, and has it been updated to the latest version?
- How did you publish the course, and where was it viewed when you noticed this behavior?
It would be helpful to see a screenshot or screen recording of the issue as you are experiencing it on your end. Feel free to attach them here in the discussion or privately through a support case.
Hi – It is JAWS December 2023. We used desktop version of Storyline and Rise cloud. It occurs in both. We publish SCORM 2004, 4th edition for both. Downloaded to our drives and then uploaded to the LMS.
We get double/triple reading of text, reads buttons but they don’t trigger (Rise, especially the coverage page). Everything is a little out of alignment. Is there a recommended character limit in Rise for a Cover Page?
It is also inconsistently happening. We recently picked up an update for Articulate (I think our version is up-to-date as of August or September).Always learning,
Joan
Joan Russell, MALT, CPACC
Assistant Vice President
Learning Experience Architect | LEX DevelopmentHello joan!
Thank you for these details! I haven't come across this behavior with JAWS. When you say it is happening inconsistently, is the behavior the same when using a different browser?
Another thing to try is using a different screen reader to see if that makes a difference. NVDA is a great option!
