Forum Discussion

DaleHines's avatar
DaleHines
Community Member
4 years ago

Zoom Region not supposed to run on layers

Hi,

I have a Zoom region set up on my main screen.   That's the only place I want it to run.   It also runs on my layers, where I don't need it.   What should I do?   

  • Hi Dale, 

    Thank you for reaching out and sharing what you are experiencing with your zoom region in your project.

    We have a similar bug reported to our team, so I'd like to confirm that the layer is shown as zoomed when triggered from an active base layer zoom region.

  • DaleHines's avatar
    DaleHines
    Community Member

    Hi Leslie,

    Thanks for responding.   The layers set up on the base layer all zoom when triggered from the base layer.    I only want it to zoom on the base layer.    How can I fix it?   

       

  • Hi Dale,

    Thanks for confirming that you're running into this bug we currently have reported. There are a few workarounds mentioned that revolve around avoiding the zoom feature on the base layer.

    You can do this by ending the zoom before jumping to the slide layer or resizing the elements on the slide and avoiding the zoom altogether.

    If you'd like some further guidance, feel free to share your file with our support team, and they can provide some 1-1 help!

  • I don't have a zoom function on my base layer, but would like to use it on my created layers.  I have imported a new image to the new layer and with the new image, the zoom region is still greyed out.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hi CelesteBramlett

      Thanks for reaching out! I want to confirm that you cannot use the Zoom Region feature within a slide layer. I've shared your insight with our product team. We'll be sure to update this thread with any news in the future so everyone is in the loop! 

      • As a workaround, you can click on the Zoom Picture icon to allow the learner to zoom in on the image within the slide layer.
        • For your reference, here is an older discussion where folks have shared what has worked well for them!

      I hope this helps!

      • CelesteBramlett's avatar
        CelesteBramlett
        Community Member

        Yes, I am unable to use the Zoom Region feature within a slide layer even with an image that I have inserted.  Thank you for the suggestion. I need the ability to enlarge just a section of the screen and not all of it. Thanks for looking into this.