Forum Discussion
Katie-Jordan
4 days agoStaff
GIVEAWAY: DevLearn is coming — want to join us? 🎉
DevLearn is almost here (Nov 12–14)! Whether you’re already going or hoping to, we want to celebrate with the learning community.
To share the excitement, we're giving away TWO DevLearn 3-Day Conf...
SSmithKey
4 days agoCommunity Member
I would love to go to the DevLearn Conference so I can learn to leverage Generative AI within a scenario based call center environment to build training platforms that new employees can leverage for call scenario practice. I want to find the tools that we can use to have the teammates speak to the Gen AI bot, and the bot will respond the way a customer would to provide a well rounded training sessions for soft skills, communications, and integrating their production tasks with the call scenarios they receive.
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