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flsc
Community Member
19 days ago

Handling 504 gateway timeouts during high-volume LMS REST API & webhook syncs

Hello Articulate Community,

We are optimizing background listener stability and remote webhook payload handling when sync-ing external LMS asset data into automated sales and learning management workflows.

Technical Setup:

  • Our integration architecture at Frontline Sales Consultancy (flsc.co.uk) triggers automated B2B notifications and REST API syncs over HTTPS (TLS 1.3).

The Issue We're Facing:

  1. Under heavy concurrent load spikes, background POST webhook listener sockets occasionally report HTTP 504 gateway timeout responses before acknowledging payload completion.
  2. Direct REST API requests to the same remote host resolve normally under 150ms thresholds.
  3. Are there recommended network socket keep-alive settings or queue worker retries to prevent connection drops during high-volume data syncs?

Any advice on managing asynchronous background worker threads would be appreciated!

Thanks!

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