Forum Discussion
How do you handle content delivery?
I've been producing Storyline courses for corporate clients for a while now, and my delivery process has always been pretty basic — publish to SCORM, zip it up, send it across, and hope they upload the right version to their LMS.
It works, but it's starting to feel a bit clunky — especially when a client has their own LMS and I need to push an update. I end up re-exporting, re-sending, and then chasing to make sure they've actually swapped out the old file. And I've definitely had situations where old versions are still floating around months later.
Curious how others handle this side of things — especially those of you delivering to clients who run their own LMS (SuccessFactors, Cornerstone, Moodle, etc.):
- Do you just send the SCORM zip and let them deal with it?
- Have you found a better way to manage versions across multiple clients?
- Has anyone ever had issues with clients holding onto content longer than they should?
Would love to hear what's working (or not working) for people. Always feels like there should be a better way but I've never found one that isn't massively overengineered or expensive.
4 Replies
Our LMS offers a "Do not reset module data for learners on content change." This way learners don't lose their bookmarks/progress. This only works for minor changes. Once you start adding slides, etc., all bets are off. Also, we publish individual modules and gather them into courses on the LMS. This arguably breaks the flow but delivers content in small bites.
Hi smitosco, A couple simple suggestions...
- The client grants you a login to their LMS w admin permissions. You can upload and update the SCOs for them. One less thing they need to worry about.
- Come up with a good, consistent SCO file naming convention that includes the date published.
Thanks for the reply. The admin access is interesting - a few clients have offered that too. My hesitation is practical more than anything - I'm now responsible for whatever happens in their LMS while I'm in there. And I'm still dependent on them setting it up, maintaining my access, all of that. Mostly though, even when I do get in and push the update, I keep coming up against the issue of learners who were mid-course potentially losing their progress and having to restart. That's the bit I can't seem to solve. Have you hit that one?
Hey smitosco! I'm tagging a few people who might be able to share their process for content delivery: JoanneBentley-b SBP_Inc TabathaMc Sub1 AnushaRNair BartCollart-6fa
