I'm developing product training, and I don't want to be repetitive and boring

Hi Debbie! This is a great question, I believe this discussion from a little bit ago and this thread about what engagement means may be helpful.

 NadineBrittonOb​ evajohn​ RayCole-2d64185​ have had similar situations, so if you have any ideas feel free to chime in!

I'll also add that heavily stylized presentation and playful acknowledgement of the repetition can go a long way, if it's permissible in your company culture. This can look like:

• Making a game out of keywords (ex: At the start of a course have an "alert" that says something changes every time a phrase is mentioned, and at the end of the course have people guess the phrase and what the change is. I like making the font one point bigger every time it's typed, because by the end it often takes up a ridiculous amount of space)
• Creating a jingle for certain concepts (especially if you already have audio components)
• A course "ghost" that haunts repetitive concepts (through graphics, "breaking the fourth wall" of the course, horror style fonts)
• If the rest of the course is high color and fun, you can make the more repetitive content monochrome as a silly nod to learners you as the facilitator are also not thrilled by the monotony of the content
• Game-show style interactivity (Guess that feature, call and response, wheel of fortune filling out of lingo, etc)

I hope something in there is helpful or inspirational, and if you end up enjoying whatever tactics you choose please let us know! You can even share it in the examples forum.