Forum Discussion
Seeking technical Expert Help/Consultation: Intermittent SCORM 1.2 Completion Failures in TalentLMS
JudyNollet thanks a lot!
We have now in the meantime tried to add a completion trigger "next" button (user initiated and not timeline initiated) of the penultimate slide.
But we are still receiving complaints that the progress / completion is not always stored properly. Therefore we are still looking for some guidance in this case
Hey - we are having a similar issue on our LMS with completion not always sending. Do you find it works for some people but doesn't for others? Thanks
Hi,
honestly we are still not 100% if we could solve the issue, but our latest attempts was following:
Our LMS had the option to start the course in a pop-up or embed it in an iFrame.
I read in a Rustici Newsletter, that starting a course in a pop-up can have negative side effects on a mobile phone, as the power management of mobile browser, can cut connections for pop-up windows in the background.
Therefore we now are embedding the courses in an iFrame.
I can say for now that it has reduced the reported complaints about not tracked course completions, but we are still monitoring the situation.
Maybe this helps you or someone else who finds this thread!Hey - that’s good, sounds like you’ve managed to resolve it then. We had a very similar issue a couple of weeks ago where users were reporting that the course wasn’t completing, so they couldn’t move onto the next module.
I ended up fixing it by changing the order of the triggers on the final screen. I moved the “Complete course” trigger right to the top, and we haven’t had any issues since either!