Forum Discussion
New in Labs: AI Tutor
AI Tutor is in active development as part of Labs. Functionality will evolve, and we may modify or remove certain features based on user feedback and stability. This feature is only available to AI subscribers.
Boost learner success without disrupting the flow of learning with AI Tutor. Learners can access in-course help via chat, allowing them to ask questions, get simpler explanations, request examples, or summarize key points right within the training. Read on to learn how to enable it if you’re an author—and how to use it if you’re a learner.
Enable AI Tutor (For Authors)
As a course author, you can enable AI Tutor in any training you choose, whether it’s a course or microlearning. Here’s how:
- Go to the Labs page in your account settings, then enable AI Tutor. This activates a course-level setting that enables AI Tutor for individual courses.
- Open the course you want to enable AI Tutor for.
- Click the AI Assistant button in the top right, then choose AI settings from the drop-down menu.
- In the AI settings window, go to the AI Tutor tab, toggle the switch to enable AI Tutor, then click Done.
AI Tutor works with Quick Share. Support for Reach 360 and LMS outputs is coming soon.
Author-facing AI Tutor toggle in the course's AI settings window
Share Your Feedback as an Author
We’re excited about how AI Tutor can help you, as an author, in supporting your learners during training. While this feature is still evolving, your feedback will help improve it.
In the AI Tutor tab of the AI settings window, click the Share feedback button to give us your thoughts.
Use AI Tutor (For Learners)
As a learner, you get instant, course-aware help from AI Tutor right when you need it. Here’s how to get started:
- In a course with AI Tutor enabled, click the Ask AI Tutor button in the lower-right corner to open the chat window.
- Enter your questions in the chat box or choose from the prebuilt prompts to explain the content in simpler terms, search the course content, or summarize the training.
- (Optional) Click the minimize icon in the upper-right corner of the chat window to minimize it.
- (Optional) Click the pencil icon in the upper-left corner of the chat window to begin a new chat session.
Learner-facing AI Tutor chat window inside a course
Share Your Feedback as a Learner
We’d love to hear about your experience with AI Tutor as a learner. If you find the generated content helpful, click the thumbs-up icon in the lower-right corner of each AI Tutor response. Otherwise, click the thumbs-down icon and give us your thoughts. Your feedback will be shared directly with our product and engineering teams.
FAQs
Is AI Tutor the same as AI Assistant?
No. AI Assistant is for authors, while AI Tutor is for learners. AI Assistant helps authors build training by generating, refining, and editing content in authoring tools like Rise 360 and Storyline 360.
AI Tutor assists learners while they are taking a training. Embedded in the course experience, Ask AI Tutor answers questions and guides learners through concepts, helping them understand the material better.
Will AI Tutor reveal answers to quizzes and knowledge checks?
No. AI Tutor is designed to support learning, not bypass it. Learners will not be able to extract answers from AI Tutor during quizzes or knowledge checks. This ensures that Ask AI Tutor enhances comprehension while maintaining the instructional intent of assessments.
Does AI Tutor support languages other than English?
AI Tutor’s underlying large language model (LLM) can understand and respond in languages supported by OpenAI.
At launch, the overall AI Tutor experience is optimized for English, but expanded localization support is coming. AI Tutor will support additional languages more fully across the learner experience as development progresses.
Does AI Tutor pull content from outside the course?
No. AI Tutor is grounded in the content found in the training. It uses the published course material as its primary knowledge source and tailors responses to the specific content the learner is working on. AI Tutor does not browse the web. Responses stay relevant, controlled, and aligned with the author’s intended learning experience.
Does the course author have visibility into the learner’s chat?
By default, learner conversations with AI Tutor are private to the learner and the system for functionality and improvement purposes. The ability to provide course creators with course-relevant, anonymized feedback from learner sessions is coming soon.
Any data handling complies with Articulate’s privacy, security, and data processing standards.
6 Replies
Right now, it's a fantastic feature. I'd want to give it a try, however whenever I try to use AI Assist's new AI Tutor feature, it always responds with the same message: Something went wrong. Try making a new request or refreshing the page.
Additionally, I would like restrict the tutor's resources to relying just on the submitted materials.Hi Michaelmicha298,
Sorry to hear that you're having trouble!
I've shared your feedback with AmyGreive1 and her team so they can take a closer look at what might be getting in the way. We appreciate you letting us know!
Just tried it, can't get it to work: "Something went wrong. Try refreshing the page or submitting a new request."
Thanks so much for giving it a try and for flagging this! It looks like we’re currently seeing some authentication-related errors that can cause that message to appear. The team is actively investigating. We’ll share an update here as soon as we have more information. Thanks for your patience while we sort it out!
This is very exciting! Can reference materials be uploaded to support the course content? I'm thinking a document with foundational information or general organizational knowledge that would not be repeated in every course. Will the tutor know content in videos uploaded in the course?
Great questions - we’re glad to hear the excitement! 🎉
AI Tutor’s knowledge is currently limited to the content that’s included directly in the course. While it doesn’t reference materials outside the course right now, we’re actively exploring ways authors might be able to upload supporting documents to provide additional context (for example, foundational information or broader organizational knowledge). Thanks for highlighting that use case - it’s a helpful one.
For videos, AI Tutor doesn’t currently analyze or interpret video content. If key information from a video is included in accompanying text within the lesson, the tutor can reference that text, but it won’t “watch” the video itself. We’ll definitely note the interest in supporting video content more directly in the future.
Really appreciate the feedback! Please keep it coming as you explore the feature!
