New in Labs: Connected Packages

JenLynnRusso​ 

Thanks so much for the detailed write-up, this is exactly the kind of feedback that helps us improve Connected Packages, and I appreciate you flagging it for the community.

Issues 2, 3, and 4 (structure changes + blank page + content not loading)

These are all related to how the LMS handles course structure changes. When you delete a lesson or quiz, or make any change that alters the course structure, you'll need to toggle on Reset Learner Progress when publishing the update. This applies to Connected Packages the same way it does with standard LMS exports.

From our support docs: "If you delete a lesson in your course, then update the course in your LMS, some learners might see a blank page. If this happens, toggle Reset Learner Progress and click Continue to confirm. When learners launch the newly updated course, their progress will be reset. Their quiz data will be retained."

The full article is here with more scenarios that may be useful: Rise 360 Export to LMS, PDF, and the Web, bullet 6 is especially relevant.

Issue 1 (exit button → 404 flash in Docebo)

This one we want to dig into further. It may be specific to how Docebo handles the exit event, we haven't confirmed whether this is unique to Connected Packages or present in standard LMS exports too. I'm going to ask support to reach out to you for some specific info that would help us debug it. 

Thanks again — really helpful report.