Forum Discussion
New in Labs: Survey Block
Survey blocks are still in development and will receive updates as part of Labs. Functionality will change over time. Some options could be modified, while others may be removed based on feedback and feature stability.
Survey Blocks are a new, in-development feature in Rise 360 designed to help you collect actionable, anonymous feedback directly from your training. Unlike traditional quizzes or knowledge checks, Survey Blocks let you gather insights and opinions from learners in a flexible, user-friendly way.
Select from four options, quickly deploy your training, and then monitor responses—all from within Rise 360. Here's how it works.
Note: At this time, survey blocks are supported only in training published via Quick Share, but will be available for LMS export and other publishing methods in the future.
Add and Modify Survey Blocks
After you enable this experiment from the Labs section of your account profile, adding a survey block is easy. In a course or microlearning, open the block library, select Survey, and then choose Survey. That's it!
Survey blocks have four possible response types:
- Linear scale: rate using numbers on up to a 10-point scale (anonymous)
- Sentiment: positive, negative, or neutral feedback rating (anonymous)
- Short response: open-text field that allows responses up to 300 characters (anonymity based on Guestbook enablement)
- Long response: open-text field that allows responses up to 5,000 characters (anonymity based on Guestbook enablement)
No matter which survey type you choose, the same steps apply:
- Add an optional title to the block. This will help you find it in the engagement report.
- Enter or modify the question. If included, modify the sentiment labels as needed.
- Click Add Item to add additional questions for the current survey.
Survey blocks can contain as many responses as you'd like in whatever combination you like. You can also change the response type at any time.
Pro Tip: Survey response reporting combines the responses for every question in a single survey block. If you have multiple responses that you'd like to track individually, we recommend using multiple survey blocks.
View Survey Block Feedback
To see survey block responses, go to the Publish menu and click View Quick Share engagement, then select the Survey responses tab. Select a survey block title from the drop-down menu to see the aggregated responses.
Once a survey question has at least five responses, you can generate an AI summary of all responses to date.
Note: Generated summaries aren't persistent and must be regenerated whenever the response tab is reloaded.
Survey Blocks FAQ
Are there any accessibility, localization, or collaboration issues?
Survey block hasn't been tested for accessibility compliance and doesn't support localization at this time. Only collaborators with the feature enabled can modify survey blocks.
Do I have to use Quick Share to deploy training that contains survey blocks?
At this time, survey block feedback is supported only when training is distributed via Quick Share. We plan on adding support for additional publishing options in the future.
Is there a way to see who left feedback?
Linear scale and sentiment questions are always anonymous. When the Quick Share guestbook is enabled, short and long responses include the name provided by the learner.
What happens when I change a ratings response to a short or long response? Do I lose the responses?
When you change a survey question to a different response type, previous entries are preserved but not visible. To see previously entered responses, change the response type back to one of the text-entry response types or vice versa.
Share Your Feedback
We're excited about Survey Blocks, but need your help to ensure it meets the needs and expectations of all Articulate users. Your feedback will directly influence development, so consider sharing your thoughts on the following topics:
- Uses. How are you using survey blocks? Does the feature meet your needs?
- Bugs. Is anything not working as expected?
- Improvements. How could this feature be better?
- Insights. How does this feature benefit you and your learners?
You can enable and disable this feature from the Labs page in account settings. Share your thoughts in the Labs forum or by accessing the feedback form directly from within the feature.
Hi everyone! We’re excited to share a couple of new Survey Block updates in Labs.
LMS support: You can now use Survey Block with LMS-published courses, making it easier to collect learner feedback. Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course.
Multiple choice items: We’ve added multiple choice and multiple response items, so you have even more flexibility when creating surveys.
Please try these updates out and share your feedback with us. We’d love to hear how Survey Block is working for you and what you’d like to see next!
49 Replies
I'm really enjoying the new Survey Blocks, they’re a great addition! I particularly like how easy they make it to collect feedback in such an informal and engaging way. Thank you for continuing to develop these features.
A group of learners currently testing my project have shared a few recommendations that they feel would improve their experience of using the Survey Block:
- Traffic-light indicators – linking colours to responses could make it easier to visually identify which responses are poor, neutral or positive at a glance.
- Spacing between questions – one tester found that the lines between questions, particularly when multiple question blocks were placed one above another, made it slightly more difficult to distinguish between questions and respond without confusion.
- Custom images – personally, I would love the option to upload or select custom images rather than being restricted to the default facial expressions. This could provide greater flexibility when designing surveys for different audiences and contexts.
It’s great to see these kinds of updates being introduced, and I’m looking forward to seeing how the Survey Blocks develop further. Thanks again for the continued improvements! 😃
Hi thank you for this! Think it's a great feature.
We are looking to use surveys as part of learning published on a Kallidus platform. I see from the update that as of last month LMS support is live. Do you know how I can view the responses to the surveys in a Kallidus system?
With the new option of "LMS support: You can now ... for the course."
How would one get the input of the surveys out of the LMS/e-learning? For reference we use Plusport LMS.Hi GomAcademie,
Survey Block responses are now included when publishing for LMS distribution. However, how that data is captured and displayed depends on your LMS. In some cases, additional configuration may be required on the LMS side. Your LMS administrator would be the best resource for guidance on that process.
We also recommend publishing with SCORM 2004 whenever possible. It provides the most comprehensive reporting capabilities and offers the broadest compatibility with third-party learning management systems.
Hello. Has anyone had success obtaining data from the Survey Block in their LMS-published course?
In Cornerstone's LMS, it seems like Cornerstone is capturing that the Survey Block was completed (and when), but I'm unable to view any meaningful information. I've tried all the SCORM 2004 reporting filters offered. Any insight is welcome.Hi,
I notice above it now notes that LMS Support is now active -- can anyone explain how this works or update the support document to reflect it? Thanks a million!
Hey ConorBoyle,
Thanks for reaching out!
Survey Block data is included when publishing to LMS, but how that data is processed and displayed depends entirely on the LMS itself. Some configuration on the LMS side may be required, and your LMS administrator is the best resource for those adjustments.
Also, I suggest publishing with SCORM 2004. That standard gives users the most complete data and has the broadest compatibility with third-party LMSs.
Is it possible to somehow export the survey responses? I only managed to export the name of the participants, but not their responses.
Hi ChristianModugn,
Full export capability when distributing through Quick Share is coming soon. We'll be sure to notify you as soon as we have more news to share!
This is a great solution! I wondered if a likert scale question would be possible. I use one in my current Microsoft form so that I can gather more information without asking multiple questions, like this:
It would also be great if the linear scale could include an (optional) zero so that we can create net promoter score-style questions.
Thanks 🙂Hi LucyJoss,
Great suggestions on how we can improve Survey Block options in Rise 360!
I've shared those examples with our product team, and we'll update you if we release a future enhancement that helps.
As of 7/8 you said "Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course."
Can you provide any assistance on what this means or is it all just based on our LMS? I'm using Totara so I'm curious if I insert a survey, what report I might look for?Hi SaraVancil,
Happy to share some insight on this.
Survey Block data is now included when publishing to LMS. How an LMS interprets and displays that data is reliant on the LMS itself. It's possible that some back-end settings within the LMS environment may need to be adjusted. We're unable to provide direct support for 3rd party LMS platforms. However, your LMS administrator should be able to share additional insight on that process.
Also, if you haven't already, I suggest choosing SCORM 2004 as the publishing standard. It provides the most data and is typically compatible with most 3rd party LMSs.
Please let me know if you need anything else!
Hi everyone! We’re excited to share a couple of new Survey Block updates in Labs.
LMS support: You can now use Survey Block with LMS-published courses, making it easier to collect learner feedback. Survey responses are included in your LMS reporting data, so you can review them alongside other learner activity for the course.
Multiple choice items: We’ve added multiple choice and multiple response items, so you have even more flexibility when creating surveys.
Please try these updates out and share your feedback with us. We’d love to hear how Survey Block is working for you and what you’d like to see next!Hi there! Does the new LMS support for the Survey Block include Reach 360? If so, could you please provide instructions on how to view survey responses at the course level within a Reach 360 Pro account? Thanks!
I'm seconding this as well! We use Reach 360 as our LMS and would love to view the responses within a course level. Would love an update for this!
As a new user, this is what I was missing the most. I'm really liking this feature! However, I don't see a Delete option when I want to remove a question from a block. Is that on the roadmap?
Hi Leela,
Welcome to the E-Learning Heroes community!
I can confirm that the missing Delete option was related to a bug in Rise 360. I'm happy to share that we've shipped a new update that corrects this issue.
There's nothing to install for web-based apps, as new features and fixes are immediately available.
Please let us know if you have any trouble moving forward.
