the link does not open after a period of time in some lessons
During this period, the problem of the sudden disappearance of lessons appeared in the system This is the first time, we hope to verify the problem and solve it Thank you
I'm happy to help! Thank you for sharing both screenshots. I see this error appears in both Firefox and Chrome. Have you tried republishing the course to Review 360?
Also, how many people would you estimate are viewing the course? This could also be a factor that would result in an error message.
Yes, I republishing the course to Review 360 it worked again. Yes, more than one person opens a lesson. but for the first time this problem appears, previously it does not we have many lessons posted
I'm glad that republishing did the trick for you, but if you're still running into issues, connect with our support engineers, and they can take a closer look.
4 Replies
pic
Hi Muneer!
I'm happy to help! Thank you for sharing both screenshots. I see this error appears in both Firefox and Chrome. Have you tried republishing the course to Review 360?
Also, how many people would you estimate are viewing the course? This could also be a factor that would result in an error message.
Hi Lauren
Thank you for replying .
Yes, I republishing the course to Review 360 it worked again.
Yes, more than one person opens a lesson.
but for the first time this problem appears, previously it does not
we have many lessons posted
Thanks for the update, Muneer.
We had an outage that partially affected courses published to Review 360:
I'm glad that republishing did the trick for you, but if you're still running into issues, connect with our support engineers, and they can take a closer look.