Our SMEs like using Peak to create short video clips. We need to embed these within a player than include closed captioning.
We are able to do this by uploading to YouTube to generate the .srt or .vtt transcript files.
Next, we import the video and caption file into storyline with a player allowing cc. All looks and sounds great within Storyline preview. We then publish to Review 360 for embedding in a Rise course. The audio quality is very distorted as if the person is in well. Any tips on how to add cc to Peak videos without losing audio quality?
I've reviewed in both Firefox and Chrome, so that does not seem to be a factor
As an experiment, I published to HTML from Storyline with the same problem.
So this appears to be some audio settings within Storyline that distorts audio when publishing. Previewing within Storyline, there is no audio distortion.
Yay! Thank you so much. That was the trick. I have tried to find that bitrate setting and your screen shot saved me. I just republished with audio bitrate of 56 kbps and it sounds great,
5 Replies
Hi Dawn, and welcome to the E-Learning Heroes community! ✨
Take a look at this article on best practices for inserting closed captions into Storyline.
I want to ask you a couple of questions to begin troubleshooting:
I look forward to your answers and helping you work through this issue!
Hi Andrea,
So this appears to be some audio settings within Storyline that distorts audio when publishing. Previewing within Storyline, there is no audio distortion.
Thanks for any advice!
Hi, Dawne.
Thank you for the added details!
You can adjust the overall quality and audio bitrate when publishing your project to Review 360:
Let me know if this helps!
Yay! Thank you so much. That was the trick. I have tried to find that bitrate setting and your screen shot saved me. I just republished with audio bitrate of 56 kbps and it sounds great,
You're very welcome, Dawne! I'm happy this was the solution for you!