I have added two 360 interactions into Rise. When I preview the course, the interaction works in tablet and laptop view but when I choose phone, the interaction won't play. Is there something I need to do to ensure it works on a phone? (screen recording attached)
Hi Adrian! Thanks for reaching out and sharing your recording. This is expected behavior. Storyline blocks won't preview in the Rise 360 phone view, but will work when viewed on an actual mobile device. You can use the Share URL to test on a smartphone.
2 Replies
Hi Adrian! Thanks for reaching out and sharing your recording. This is expected behavior. Storyline blocks won't preview in the Rise 360 phone view, but will work when viewed on an actual mobile device. You can use the Share URL to test on a smartphone.
Thank you for the prompt response Renz. I will test it with a link.