Is anybody else experiencing this problem? My Rise course won't load and gets caught in on the "course loading" screen. My colleague is having a similar issue.
I found when I was having this issue that I had to come off VPN. Maybe that’s what could resolve your issue?
Rj Murfitt | TECHNOLOGY ADOPTION LEAD | IS Support Services, Customer, Community and Services
WAIKATO REGIONAL COUNCIL | Te Kaunihera ā Rohe o Waikato
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M: +64211981147
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Private Bag 3038, Waikato Mail Centre, Hamilton, 3240
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52 Replies
I found when I was having this issue that I had to come off VPN. Maybe that’s what could resolve your issue?
Rj Murfitt | TECHNOLOGY ADOPTION LEAD | IS Support Services, Customer, Community and Services
WAIKATO REGIONAL COUNCIL | Te Kaunihera ā Rohe o Waikato
P: +6478590860
M: +64211981147
F: facebook.com/waikatoregion
Private Bag 3038, Waikato Mail Centre, Hamilton, 3240
**********************************************************************
This email message and any attached files may contain confidential information, and may be subject to legal professional privilege. If you have received this message in error, please notify us immediately and destroy the original message. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Waikato Regional Council. Waikato Regional Council makes reasonable efforts to ensure that its email has been scanned and is free of viruses, however can make no warranty that this email or any attachments to it are free from viruses.
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We've had similar issues. Some Rise packages would load, others wouldn't. How we solved it was the following:
Hope it helps.
Thanks for sharing these steps, Jonathan!
I'm glad it fixed your issue with the loading of your Rise courses. I'm sure this will help others having this issue as well. Have a good one!