Just wondering if there is a way to enable users to restart a course that was built in Rise 360 (similar to the prompt in Storyline to Resume or Restart a course).
Right now, there isn’t a way to do that in Rise 360. However, our team has a feature request logged for this capability and I'll make sure your voice gets added to the discussion.
In the meantime, if there’s anything else I can do to help, please let me know!
Is there an eta for this feature being added? This is something I really need and it could be a deal breaker for continuing to use Rise 360 if we do not have the ability to resume or RESTART a course.
Hi there, Sasha. Rise 360 courses will resume on the last lesson viewed before leaving when the course is hosted in a learning management system. We're tracking requests for this feature, but we don't have a timeline for adding it at this time.
I would also like to see this. Please add my request!
Right now my issue is that when this Rise course is assigned in Cornerstone. Many users who completed the training last year (it is an annual compliance training and needs to be completed yearly) are opening the course in an "In Progress" state and are unable to get to a "Completed" state to have the training clear from their transcript.
I also wanted to mention that Cornerstone may have a way for you to reset a learner's progress. Other Cornerstone users in the community should be able to point you in the right direction!
We are experiencing the same issues and this was logged a year ago and I saw a similar posted 2 years ago. This is quite an important aspect. It doesn't seem necessary to use Storyline for Compliance courses. Please could this feature be added as soon as possible.
For a Rise course to resume where a student left off, Rise needs to be used in conjunction with a LMS, where each student has an account and their personal data is saved to that account.
We would prefer not having the reset function run through the LMS. This drives up call volume and takes a large amount of time away from our LMS administrators.
A reset button would be the ideal solution. This is a deal-breaker issue for us with this tool.
Having the ability to choose in the publishing settings of Rise, the same way you can in Storyline, whether learners can resume where they left off or not would be really helpful.
Since courses automatically resume this means we can't use it to create mandatory recurring training for our LMS. Just adding my voice to support the request for this feature.
I would also like too add my vote the this feature request. We are looking to add training to our additional training section of our Web portal where courses are designed to be used initially as a new skill but also will be available 24/7 as a refresher training, without the user being able to reset the training it will not effectively act as a refresher especially if the course have a limit to assessment attempts as it won't allow them to sit the assessment again once the have used all their attempts.
I would also like to vote for this feature request. Actually, it seems like there are two slightly different but related features being requested: 1) Disable allowing learners to resume Rise courses, 2) Adding a way to reset progress in a Rise course. I'm actually more interested in #1, but #2 seems like it would be useful, too. :)
Adding my vote for this functionality. I posted a course in Rise, and am testing on SCORMCloud. In the testing process, I fail the final assessment 2x, which is the maximum. I want to now test what happens if I pass the course, and guess what; I cannot do that test because Rise will not reset progress. Help!
This is such an important requirement. There are multiple situations where it's necessary to allow the user to restart a course that's either completed or in progress in an LMS. Even simple pre-launch testing of a course in the LMS can't be efficiently done without the option of the tester being able to restart or resume to test various aspects of a course.
People have also mentioned allowing users the ability to go back and review a completed course. This is something that is sometimes mandated when there have been compliance violations, for example. Going back to the LMS administrators to reset a course isn't scalable or flexible.
This functionality works perfectly in Storyline and, for my organization, is pretty much essential if we are to use Rise for anything but non-essential training.
Please add my name to the list of requesters for an update.
Hi, Jazmin. We don't have plans to change the resume functionality of Rise 360 courses. They'll always resume from where the learner left off. Depending on your navigation settings, learners will be able to start over or click to view previously completed lessons.
Hi Crystal. Can you clarify what navigation settings are necessary to allow a learner over a previously completed Rise course? For example, when someone has successfully completed a Rise course in an LMS and, at a later date, wants to review again as a refresher.
If the learner reaches the limit for the number of attempts at a knowledge check they are completely stuck. The "retry" button should change to a "retake course" button, not just disappear. This is an urgent need.
35 Replies
Hi Majd,
Right now, there isn’t a way to do that in Rise 360. However, our team has a feature request logged for this capability and I'll make sure your voice gets added to the discussion.
In the meantime, if there’s anything else I can do to help, please let me know!
Is there an eta for this feature being added? This is something I really need and it could be a deal breaker for continuing to use Rise 360 if we do not have the ability to resume or RESTART a course.
Hi there, Sasha. Rise 360 courses will resume on the last lesson viewed before leaving when the course is hosted in a learning management system. We're tracking requests for this feature, but we don't have a timeline for adding it at this time.
I would also like to see this. Please add my request!
Right now my issue is that when this Rise course is assigned in Cornerstone. Many users who completed the training last year (it is an annual compliance training and needs to be completed yearly) are opening the course in an "In Progress" state and are unable to get to a "Completed" state to have the training clear from their transcript.
Thanks for your input, Holly!
I also wanted to mention that Cornerstone may have a way for you to reset a learner's progress. Other Cornerstone users in the community should be able to point you in the right direction!
Hi
We are experiencing the same issues and this was logged a year ago and I saw a similar posted 2 years ago. This is quite an important aspect. It doesn't seem necessary to use Storyline for Compliance courses. Please could this feature be added as soon as possible.
Hi Roxanne,
For a Rise course to resume where a student left off, Rise needs to be used in conjunction with a LMS, where each student has an account and their personal data is saved to that account.
Hi Roxanne!
Can you tell us more about how you've shared the Rise 360 course with learners? Is it hosted in a learning management system (LMS)?
Hi, Is there a way to upvote this feature request?
Hi Nikisha! We keep track of every feature request from the community, so thanks for sharing what you'd like to see in Rise 360!
We would prefer not having the reset function run through the LMS. This drives up call volume and takes a large amount of time away from our LMS administrators.
A reset button would be the ideal solution. This is a deal-breaker issue for us with this tool.
If you are running your courses in a LMS, then the Resume or Restart settings can only be handled through the LMS.
Having the ability to choose in the publishing settings of Rise, the same way you can in Storyline, whether learners can resume where they left off or not would be really helpful.
Since courses automatically resume this means we can't use it to create mandatory recurring training for our LMS. Just adding my voice to support the request for this feature.
I would also like to vote for a way to reset user accounts
I would also like too add my vote the this feature request. We are looking to add training to our additional training section of our Web portal where courses are designed to be used initially as a new skill but also will be available 24/7 as a refresher training, without the user being able to reset the training it will not effectively act as a refresher especially if the course have a limit to assessment attempts as it won't allow them to sit the assessment again once the have used all their attempts.
I would also like to vote for this feature request. Actually, it seems like there are two slightly different but related features being requested: 1) Disable allowing learners to resume Rise courses, 2) Adding a way to reset progress in a Rise course. I'm actually more interested in #1, but #2 seems like it would be useful, too. :)
Hi Eric,
Are you using your Rise courses inside a LMS environment?
Yes
Adding my vote for this functionality. I posted a course in Rise, and am testing on SCORMCloud. In the testing process, I fail the final assessment 2x, which is the maximum. I want to now test what happens if I pass the course, and guess what; I cannot do that test because Rise will not reset progress. Help!
This is such an important requirement. There are multiple situations where it's necessary to allow the user to restart a course that's either completed or in progress in an LMS. Even simple pre-launch testing of a course in the LMS can't be efficiently done without the option of the tester being able to restart or resume to test various aspects of a course.
People have also mentioned allowing users the ability to go back and review a completed course. This is something that is sometimes mandated when there have been compliance violations, for example. Going back to the LMS administrators to reset a course isn't scalable or flexible.
This functionality works perfectly in Storyline and, for my organization, is pretty much essential if we are to use Rise for anything but non-essential training.
Please add my name to the list of requesters for an update.
Any ETA when this feature will be added?
Hi, Jazmin. We don't have plans to change the resume functionality of Rise 360 courses. They'll always resume from where the learner left off. Depending on your navigation settings, learners will be able to start over or click to view previously completed lessons.
Hi Crystal. Can you clarify what navigation settings are necessary to allow a learner over a previously completed Rise course? For example, when someone has successfully completed a Rise course in an LMS and, at a later date, wants to review again as a refresher.
If the learner reaches the limit for the number of attempts at a knowledge check they are completely stuck. The "retry" button should change to a "retake course" button, not just disappear. This is an urgent need.
Hi Steve,
Assuming that a "retake course" button was available, that would allow the learner to take the Quiz again up to the limit of tries set.
However, they would be able to use the "retake course" button over and over and keep resetting the number of quiz tries.
So why not give them unlimited quiz tries now?