Can't run Rise Course in LMS

after publishing Rise SCORM package it does not run in LMS. Published package doesn't consist required files for course starting: indexAPI.html or index_lms.html

When trying to run the course it produce the error :

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

How can I run Rise 360  courses on LMS?


2 Replies
Hazel Bartolome

Hi Artur! Sorry to hear you are having problems uploading a Rise SCORM file into your LMS.

Please make sure you are following the steps outlined here.

If the issue still occurs, I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.

This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.