Cover Page Font

It looks like this:

Yes, mine looks like that too. I use a custom font but when in preview or share, its that forced font that you show on the right picture

Yes, I get that. I don't want to have to explain the obvious while the rest of the project is in the correct brand fonts. 

And here is Articulate’s response after I submitted a support case:

Thanks for contacting Articulate Support!

I understand that your theme fonts do not get applied to the cover page of your Rise 360 course.

That's how it currently works. I submitted a feature request to our product team on your behalf. You may have already received a confirmation email for it.

We welcome your ideas, and you can always submit your feature requests to our developers here: https://articulate.com/fr

Our customers drive our product roadmap, and your suggestions really do make a difference!

Needless to say, I'm not terribly amused.

Thank you

Following.

Wait, so it's not intentional on the part of Articulate?

I did some digging on my end. I have SCORM packages of previous versions of a project before the recent enhancement to themes. everything was fine. When this enhancement was released, this issue arose, something was broke, as shown by the images above.

Like other users above, I have a client in the middle of a Go to Market project that is conscientious about their “brand” look & feel. I hope you are listening. This CAN NOT be a FEATURES request, as stated above.  You enhanced something, you broke something in the meantime. 

We cannot settle for "this is a features request." we all know how long that takes. This needs to be escalated, you broke it. If publishing stops working, we all get an email saying you are working on it and it get's resolved quickly. I commend Articulate for this communication and service, it is commendable. This falls in the same realm. 

Hey folks, a quick update:

I want to validate that yes, custom fonts were applied to the course title until a few months before our release of the Themes feature. While we're still looking into the Rise theme, custom fonts will apply to your course title in the Apex and Horizon themes.

I'll post updates here if we make a change to the Rise theme title font behavior.

But then we can’t customize our themes. That’s really the whole point. It’s not that we care ONLY about the cover page font, it’s that we ALSO care about the cover page font.

This message and any attachments are Confidential Information, for the exclusive use of the addressee and may be legally privileged. Any receipt by anyone other than the intended addressee does not constitute a loss of the confidential or privileged nature of the communication. Any other distribution, use or reproduction is unauthorized and prohibited. If you are not the intended recipient, please contact the sender by return electronic mail and delete all copies of this communication

I want to be clear. Are we working to resolve the issue that custom fonts are not appearing on the cover page for custom themes but do appear throughout the rest of the lessons?

Correct. I have a course with custom fonts throughout the lesson, but on the cover page, the font is the automated one Rise provides.

Any update on the Rise theme?

Would appreciate an update. My client has a launch coming up soon.

I am also experiencing this issue and require the ability to customize fonts to match brand standards. It is very important to get a direct answer on whether or not this bug will be fixed. 

In anyone on the Staff monitoring this thread? We all need an update. 

Articulate: Please add this to your roadmap. We should be able to change the title font on the "Rise" Theme.

Following. I agree they broke something with the Theme update that needs fixed. Having the custom font appear on the Cover Page with the Rise theme should not be a feature request. It's a bug that needs fixed. 

Yes, something has broken.

I've just noticed the font bug for the cover page. Some of our older courses can still have the font changed on the cover page, even if you use the new themes, but others have "Lato Bold (900)" as default. 

Is there an update for the fix for this? 

Articulate Staff, are you monitoring this thread? It has been 2 months since you commented, and then only to acknowledge that the problem exist. We all have clients that want this fixed. Please update us on the status.

We've encountered this too. Is there a way to fix this?

I've been thinking a bit more about this. Saying as the Horizon and Apex themes do work and do display custom fonts on the cover screen, why can't this fix be applied to the Rise theme?

Is it because doing so would break exisiting courses using the Rise theme? 

If so, could Articulate duplicate the Rise theme, give it another name (e.g. Rise 2.0) and apply the fix?

The other two themes are too stylised to work with the corporate branding that we usually need to apply, e.g. the star that appears above the title on the Horizon cover, or the shape of the header image on Apex. As a result we're in the realms of having to try and alter the title font post-publish.

They could have left well enough alone, as the default was a default of their choosing. They ACTIVELY disabled the ability to use a font of our choosing, as they wanted control over what our work looks like on the front end.

Basically, they want uniformity, and don’t trust us with font choices. I should be able to choose Papyrus or Comic Sans if that’s my need.

This message and any attachments are Confidential Information, for the exclusive use of the addressee and may be legally privileged. Any receipt by anyone other than the intended addressee does not constitute a loss of the confidential or privileged nature of the communication. Any other distribution, use or reproduction is unauthorized and prohibited. If you are not the intended recipient, please contact the sender by return electronic mail and delete all copies of this communication