Rise 360 does not currently fully support screen readers, but we're working on it. Our ultimate goal is to meet Web Content Accessibility Guidelines (WCAG). So far, we’ve added these accessibility features:
Can you say more about how Rise does not fully support screen readers? What does and does not work with screen readers? For example, will screen readers pick up the alt text for images? I assume so, as otherwise, how would providing alt text help?
We released the alt text for images feature in preparation for full screen reader support.
Because screen readers aren't yet fully supported, factors like the type of screen reader and the web browser being used can create an inconsistent user experience. Once we can fully support screen readers, we'll share the news with you!
I appreciate the staff responses here, but as an avid user of this product I would really appreciate some kind of timeline as to when full screen reader support is coming.
Thanks, David. When we have a better timeline, we'll let you know. We don't expect to be there by the end of this year. I hope this allows you to make informed decisions moving forward.
I appreciate your response and it's helpful to have a ballpark. But again, I wish Articulate was better about communicating updates to products that people spend a lot of money on. Full screen reader support is standard these days for web, and it's disappointing that we still don't have it for Rise.
Hey Alyssa - my organisation is desperate to create content with Rise but can even consider it till the software is compatible with screen readers. Do you have any estimates on when it might be given the green light?
While we can't share more specifics on timing and the order of features yet, our end goal is to get Rise 360 output WCAG 2.1 compliant by the end of 2020.
To help us get it right, we've hired Deque, a leader in digital accessibility, to perform a 3rd party audit for Rise 360 so we have an accurate and comprehensive list of items to tackle. We've also dedicated developers to own accessibility on Rise 360 long term.
As we have more details and updates, we will most certainly share here with all of you!
Hello, Karen! I don't have any new updates since my last post. Thanks for checking in!
While we can't share more specifics on timing and the order of features yet, our end goal is to get Rise 360 output WCAG 2.1 compliant by the end of 2020.
To help us get it right, we've hired Deque, a leader in digital accessibility, to perform a 3rd party audit for Rise 360 so we have an accurate and comprehensive list of items to tackle. We've also dedicated developers to own accessibility on Rise 360 long term.
As we have more details and updates, we will most certainly share here with all of you!
My question would be if Articulate is moving this to a higher priority knowing that organizations are being forced to provide training online to comply with social distancing. We've just purchased a team account and multiple licenses to build online training, but as Federal Partners, we're required to build 508 Compliant training that is also consistent with Screen-Readers.
Following along as we are moving everything online to respond to COVID-19.
Hi Audrey! We are continuing to work on Rise 360 accessibility improvements as Alyssa mentioned above. Since you have Articulate 360, you can also check out Storyline 360's features that support Section 508 guidelines. We'll continue to update you here!
I know this topic is about a year old, but I'm curious to know how the development to meet Web Content Accessibility Guidelines (WCAG) with Rise is going? I'm currently thinking at moving my courses to Rise but we will need to be WCAG compliant in early 2021. So, it's very important for us.
Thanks for your question. While Rise 360 isn't WCAG 2.1 compliant yet, we're working hard to reach that goal!
We put together a journal where you can find all the details on the features we’ve enhanced in Rise 360 as we work towards WCAG 2.1 compliance. And we’ll keep this journal updated as we continue our accessibility journey.
Any updates on this? I cannot believe Rise was even released without being compliant, let alone dragged along for two years. We are paying for an application we can't even use.
I agree, Articulate should be ensuring all of their products are fully accessible and screen reader compliant. How are we (as customers) supposed to ensure our companies stay WCAG 2.1 compliant when the tools you offer do not enable us to do so.
Please can you make screen reader compatibility a priority.
Hey all! It's been a while since Alyssa shared our Rise 360: Our Accessibility Journey. Since then we've had quite a few updates such as improved Screen Reader Support.
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Hi Andrea,
Rise 360 does not currently fully support screen readers, but we're working on it. Our ultimate goal is to meet Web Content Accessibility Guidelines (WCAG). So far, we’ve added these accessibility features:
Keep an eye on our "What's New" page and the Rise 360 release notes for details.
I hope that answers your question! Let me know if there's anything I can do to help. :)
Hi Allison,
Can you say more about how Rise does not fully support screen readers? What does and does not work with screen readers? For example, will screen readers pick up the alt text for images? I assume so, as otherwise, how would providing alt text help?
Thanks in advance.
Hi Angela!
We released the alt text for images feature in preparation for full screen reader support.
Because screen readers aren't yet fully supported, factors like the type of screen reader and the web browser being used can create an inconsistent user experience. Once we can fully support screen readers, we'll share the news with you!
Thank you for the response! I hope full screen reader support is coming soon!
Any updates yet?
Hi there, FSMTB. We haven't posted any updates yet!
I appreciate the staff responses here, but as an avid user of this product I would really appreciate some kind of timeline as to when full screen reader support is coming.
Thanks, David. When we have a better timeline, we'll let you know. We don't expect to be there by the end of this year. I hope this allows you to make informed decisions moving forward.
I appreciate your response and it's helpful to have a ballpark. But again, I wish Articulate was better about communicating updates to products that people spend a lot of money on. Full screen reader support is standard these days for web, and it's disappointing that we still don't have it for Rise.
Hey Alyssa - my organisation is desperate to create content with Rise but can even consider it till the software is compatible with screen readers. Do you have any estimates on when it might be given the green light?
Hi there, Desk 1. No updates yet to what Alyssa shared above. I know it's critical for you, and we'll share an update as soon as we can.
Could Articulate provide a definite timeline to implement this feature"?
Hi SibaPrasad,
While we can't share more specifics on timing and the order of features yet, our end goal is to get Rise 360 output WCAG 2.1 compliant by the end of 2020.
To help us get it right, we've hired Deque, a leader in digital accessibility, to perform a 3rd party audit for Rise 360 so we have an accurate and comprehensive list of items to tackle. We've also dedicated developers to own accessibility on Rise 360 long term.
As we have more details and updates, we will most certainly share here with all of you!
Hi,
Thanks for working on accessibility for Rise. Do you have any updates you can share?
Hello, Karen! I don't have any new updates since my last post. Thanks for checking in!
Hi Alyssa,
I appreciate your quick response. Hoping things are on track. Rise is such an awesome product.
Thanks!
Hey there!
My question would be if Articulate is moving this to a higher priority knowing that organizations are being forced to provide training online to comply with social distancing. We've just purchased a team account and multiple licenses to build online training, but as Federal Partners, we're required to build 508 Compliant training that is also consistent with Screen-Readers.
Following along as we are moving everything online to respond to COVID-19.
Hi Audrey! We are continuing to work on Rise 360 accessibility improvements as Alyssa mentioned above. Since you have Articulate 360, you can also check out Storyline 360's features that support Section 508 guidelines. We'll continue to update you here!
Hi,
I know this topic is about a year old, but I'm curious to know how the development to meet Web Content Accessibility Guidelines (WCAG) with Rise is going? I'm currently thinking at moving my courses to Rise but we will need to be WCAG compliant in early 2021. So, it's very important for us.
Thanks,
Hello Frédérick,
Thanks for your question. While Rise 360 isn't WCAG 2.1 compliant yet, we're working hard to reach that goal!
We put together a journal where you can find all the details on the features we’ve enhanced in Rise 360 as we work towards WCAG 2.1 compliance. And we’ll keep this journal updated as we continue our accessibility journey.
Click it out here ➡️ Rise 360: Our Accessibility Journey
Thanks Alyssa for the info and the link.
Any updates on this? I cannot believe Rise was even released without being compliant, let alone dragged along for two years. We are paying for an application we can't even use.
I agree, Articulate should be ensuring all of their products are fully accessible and screen reader compliant. How are we (as customers) supposed to ensure our companies stay WCAG 2.1 compliant when the tools you offer do not enable us to do so.
Please can you make screen reader compatibility a priority.
Hey all! It's been a while since Alyssa shared our Rise 360: Our Accessibility Journey. Since then we've had quite a few updates such as improved Screen Reader Support.
Please take a look at our latest Rise 360 Accessibility Conformance Report and our current roadmap for upcoming accessibility improvements.
Does this still apply today?