We are trying to create a course that has A LOT of words with macrons. Using the default fonts in Rise, the letters with macrons appear much smaller, and look quite messy.
An issue was identified with accented characters (also known as diacritics). The built-in Rise fonts don’t include non-Latin characters, so accented characters might not look the way you’d expect.
The good news being, you can download the full font set from the web, then upload it to Rise to get those characters to display as expected.
This looks great that there is a solution but I can't find the macrons we use for Māori language in NZ. See attached image for what we are trying to do. We would like at some stage to do courses fully in Māori is there any chance we could get this added?
I'm having the same issue as Cheryl from the above post. I have followed all the steps about downloading non-latin and can't replace the macron in the same font as the other characters. Do you have a solution please? See highlighted green in the heading, menu and text. Thanks!
While it isn't possible to edit the font for the course/lesson titles and the menu, you should be able to use a font in the heading and body text of the lesson that supports macrons.
What fonts are you using for the heading and body text? Did you follow these steps when downloading the font from the web? Specifically, be sure you followed step 4 in the link above.
Are people having success with this? Kirsty and Cheryl did you manage to solve this? I'm trying to get the Maori macron working effectively.
I've done the process above, twice with 5 fonts - Raleway, Roboto, Merriweather, Open Sans, Source Sans Pro. I downloaded the latin-extended and unloaded the .woff custom fonts. However only the Merriweather is showing a same font macron. The others are still substituting the macron with another font.
When I'm in fonts.google.com I can type a macron and it displays successfully for all of these fonts. But I'm still getting this in Rise...
I'm also having another problem... I can't upload some of the font types. I've gone back in to Rise custom fonts, uploaded the font type (e.g. italic), it shows it's uploaded, then I save and when the main custom font window displays the fonts (e.g. Merriweather italics or Source Sans Pro) they are not showing... I've tried different browsers.
Hi there, Paul. We would be happy to take a closer look at what's going on here.
Would you mind sending our team the WOFF font files for one of the fonts that is giving you trouble? We can test it from our side and let you know if the same thing happpens.
If that works for you, you can send those files over by clicking here.
This looks great that there is a solution but I can't find the macrons we use for Māori language in NZ. See attached image for what we are trying to do. We would like at some stage to do courses fully in Māori is there any chance we could get this added?
+1 for this, is a hassle uploading 'custom' font set when default sets already include macronised versions.
We too need an easier way to macronise Māori words. It would be great to get a permanent non- workaround solution to this!
Māori is one of the three official languages of our country and we really need to be able to implement macrons as seamlessly as possible, without compromising the look of the font.
We are trialing Articulate, but as a NZ institute macrons are going to be a bit of a barrier. Māori vocabulary features fairly regularly in the vernacular in New Zealand, so we expect that this is an issue that all of our courses will encounter.
The content I am putting together as a demo for product comparison is a portion of a Māori language course.
I've been having a bit of trouble with the workaround, but will give it another go.
Transfonter is what I had originally tried, with no spaces in the custom font name. Still getting things like this:
I'll have another go this afternoon, but am running out of time to get a viable solution going. I'd really appreciate something which isn't a workaround.
Thanks for that insight, folks. I'll be sure our team knows you need default macronised fonts to choose from, and we'll keep our eyes out for similar requests.
Another quirk I've found is that macrons can display okay in Rise Edit/Preview but not in the review or production version. I've just found a font that has got through to the production version, because of this. I'll have to process that font and course again.
Here are two photos... the first is from Rise Edit/Preview, the second is from Rise review:
Hi, am not sure if this is still a common problem for many people - I have found that if you clear the formatting on any macrons in body text this makes the formatting look okay. For headings, I have only come up with a work around which is to make the first like of the paragraph bold and enlarge the font size to look roughly the same as a heading or subheading.
Hi everyone! If you're using Roboto or Open Sans fonts in your courses, we've just updated those fonts to the latest version. Clear your browser cache to see the effect in your courses.
Hi Paul! About 2 years ago, you reported an issue to us where custom font types (such as italic or bold) were not saving in Rise 360. That issue is now fixed!
23 Replies
Hi Tyler!
Thanks for your question! What font(s) are you using in your Rise course?
The built-in Rise fonts do not include characters with macrons, so when one of those characters is encountered, Rise uses the system font.
However, not to worry! A fast and simple workaround for this would be to find a font that supports those characters and upload it as a custom font.
I hope this helps, and let us know if you have any more questions!
Hey again Tyler,
Great news!
An issue was identified with accented characters (also known as diacritics). The built-in Rise fonts don’t include non-Latin characters, so accented characters might not look the way you’d expect.
The good news being, you can download the full font set from the web, then upload it to Rise to get those characters to display as expected.
Check out our documentation here.
Hope this helps :)
This looks great that there is a solution but I can't find the macrons we use for Māori language in NZ. See attached image for what we are trying to do. We would like at some stage to do courses fully in Māori is there any chance we could get this added?
Hi Cheryl,
I’m sorry you’re having some trouble here.
Have you already tried downloading non-Latin characters using these steps?
Let me know and we’ll go from there.
Hi Martika
I'm having the same issue as Cheryl from the above post. I have followed all the steps about downloading non-latin and can't replace the macron in the same font as the other characters. Do you have a solution please? See highlighted green in the heading, menu and text. Thanks!
Hi Kirsty,
While it isn't possible to edit the font for the course/lesson titles and the menu, you should be able to use a font in the heading and body text of the lesson that supports macrons.
What fonts are you using for the heading and body text? Did you follow these steps when downloading the font from the web? Specifically, be sure you followed step 4 in the link above.
Hi
Are people having success with this? Kirsty and Cheryl did you manage to solve this? I'm trying to get the Maori macron working effectively.
I've done the process above, twice with 5 fonts - Raleway, Roboto, Merriweather, Open Sans, Source Sans Pro. I downloaded the latin-extended and unloaded the .woff custom fonts. However only the Merriweather is showing a same font macron. The others are still substituting the macron with another font.
When I'm in fonts.google.com I can type a macron and it displays successfully for all of these fonts. But I'm still getting this in Rise...
I'm also having another problem... I can't upload some of the font types. I've gone back in to Rise custom fonts, uploaded the font type (e.g. italic), it shows it's uploaded, then I save and when the main custom font window displays the fonts (e.g. Merriweather italics or Source Sans Pro) they are not showing... I've tried different browsers.
Hi there, Paul. We would be happy to take a closer look at what's going on here.
Would you mind sending our team the WOFF font files for one of the fonts that is giving you trouble? We can test it from our side and let you know if the same thing happpens.
If that works for you, you can send those files over by clicking here.
+1 for this, is a hassle uploading 'custom' font set when default sets already include macronised versions.
Thanks for sharing that context, Karaitiana. We're tracking the impact, and I'll let you know if we make any updates to our built-in font sets.
I've spent a few hours trying to resolve problems with macrons. Thanks to Articulate support here's what we found...
We too need an easier way to macronise Māori words. It would be great to get a permanent non- workaround solution to this!
Māori is one of the three official languages of our country and we really need to be able to implement macrons as seamlessly as possible, without compromising the look of the font.
my 2 cents anyway :)
We are trialing Articulate, but as a NZ institute macrons are going to be a bit of a barrier. Māori vocabulary features fairly regularly in the vernacular in New Zealand, so we expect that this is an issue that all of our courses will encounter.
The content I am putting together as a demo for product comparison is a portion of a Māori language course.
I've been having a bit of trouble with the workaround, but will give it another go.
Hello, Theo and Emma! Did you have any luck using Transfonter as Paul suggested above?
Hi Alyssa, I too saw the comment regarding font squirrel and naming of fonts , so had no problems.
The end result is acceptable, although the slightly bolder text of the macronised font is more apparent in the headings. (see attached image).
Would be nice if we could have a default perfect macronised font or two to choose from wouldn’t it 😊
Cheers
Theo
Theo Brandt
Communications Manager
The Immunisation Advisory Centre
The University of Auckland
DDI: 09 923 3807
Fax: 09 3737 030
Cell: 021 376 478
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Transfonter is what I had originally tried, with no spaces in the custom font name. Still getting things like this:
I'll have another go this afternoon, but am running out of time to get a viable solution going. I'd really appreciate something which isn't a workaround.
Thanks for that insight, folks. I'll be sure our team knows you need default macronised fonts to choose from, and we'll keep our eyes out for similar requests.
Another quirk I've found is that macrons can display okay in Rise Edit/Preview but not in the review or production version. I've just found a font that has got through to the production version, because of this. I'll have to process that font and course again.
Here are two photos... the first is from Rise Edit/Preview, the second is from Rise review:
Just adding another voice to the request for working macrons. Māori isn't the only language that uses them - Hawai'ian and Sāmoan both need them too,
And yes, I've tried uploading a custom font. It didn't work.
I love that these are non-Latin characters when Latin literally has macrons on some vowels.
Hi, am not sure if this is still a common problem for many people - I have found that if you clear the formatting on any macrons in body text this makes the formatting look okay. For headings, I have only come up with a work around which is to make the first like of the paragraph bold and enlarge the font size to look roughly the same as a heading or subheading.
Hi everyone! If you're using Roboto or Open Sans fonts in your courses, we've just updated those fonts to the latest version. Clear your browser cache to see the effect in your courses.
Hi Paul! About 2 years ago, you reported an issue to us where custom font types (such as italic or bold) were not saving in Rise 360. That issue is now fixed!
If the problem happens again, please share a Peek 360 screencast with us by clicking here, and we'll be happy to help.