My courses' page won't load on Rise 360 Aug 26, 2022 By Julie Bélisle I lost my licence for a day due to a misunderstanding. When I got it back and tried to open my Rise 360 courses' page, it doesn't want to load anything. I am so scared that I might have lost everything... Help!
Julie Bélisle Author over 1 year ago08/26/22 at 2:31 pm (UTC) Ok, it finally opened, but it says I have no courses there!!! I logged-in with the same account!
Hazel Bartolome Staff over 1 year ago09/06/22 at 5:57 am (UTC) Hi Julie! We only delete courses at least six months after your paid subscription expires or at least three months after your free trial ends. Can you provide more information on how you lost the license? Did someone else have access to it?
2 Replies
Ok, it finally opened, but it says I have no courses there!!! I logged-in with the same account!
Hi Julie! We only delete courses at least six months after your paid subscription expires or at least three months after your free trial ends.
Can you provide more information on how you lost the license? Did someone else have access to it?