New Rise Feature - Exit Course

Many of you told us you needed a way for Rise learners to return to your LMS. So we've added a few features that make that super easy.

You can now set buttons in block lessons to leave the course, or add an ever-present link that lets learners return to an LMS.

Check out this Peek video describing the features:
https://360.articulate.com/review/content/31325ed1-4ba2-4c5c-ae27-06bb3a081b11/review

81 Replies
Alyssa Gomez

Hey again Maggie! Would you mind doing a quick test for me? 

  • Could you clear your cache in Chrome and then let me know if you can see the "Exit Course" button on the Export page?

If that doesn't work...

  • Could you try accessing Rise in Firefox (latest version) and Microsoft Edge (latest version)? Let me know if you're also not seeing the "Exit Course" button on the Export page in those browsers. 

I'll be standing by!

Cheryl Powers

the Exit button is on in the Rise course at export for LMS. I see it in upper right-hand corner of the course and verified in the export (see attached).   So I have now determined that the exit course in this Rise course is not working in our LMS (SuccessFactors) mobile application, just like we're currently having the exit buttons and triggers not work in our SF mobile app for storyline courses as well.  However, the exit course function in the Rise course is working on a pc or using a browser with the .html file, instead of the mobile app.  You can review:

https://360.articulate.com/review/content/0ff1d7a4-829e-4fa9-98b5-b95b5f203439/review

I have pictures of using it on an iPhone and Samsung android both within the SuccessFactors Mobile App but don't think that will help you.  

Ashley Terwilliger

Hi Cheryl,

Thanks for sharing the images of your settings and letting us know that it's only not working in the SF mobile app. Their app isn't something I can help with, as we only support the content in the native mobile browsers of Safari and Chrome. Have you reached out to your SF team to see if they had any insight?

mat king

I would like some sort of message to show once the quiz is done/passed or failed. Under the Exit Course (LMS) options, i see the option that says Bye (hand wave) and You may now leave this page. Where and When do these messages display? I can't seem to get them to show up when I'm done with the quiz. 

 

Any help is appreciated 

Crystal Horn

Hi Mat!  Depending on your LMS, when you exit the course using either a button or the Exit Course link, you may see that messaging before closing the Rise window.  Some LMSs will use the "goodbye" messaging, and some will just close the window when you click to exit the course.

Have a look at my Peek to see exactly what I mean.

For your quiz, could you add some instructions to your users in the quiz description field to use the Exit Course link when they've finished?

Ashley Terwilliger

Hi Nat,

If you're exporting for Web, there isn't an "Exit Course" option that you could enable, but in that setup, the user could also use the standard browser close button/options. The Exit Course function that is available for an LMS helps ensure the course data is passed correctly to your LMS, as some systems require that to correctly track a users progress. 

Ivor Thynne

Hi Ashley,

I am publishing the same course for web use and different LMS 's and I have found that if I leave the  "Exit Course Link" set to on after exporting the courses to SCORM 1.2. I then have to de- select it before changing the export course feature to web.

If I leave it selected the web version displays the exit course button but does not work.  Which would light up my inbox from users trying to close the course using  that link.

Are you aware of any other LMS features that are transferred to the web version if not de-selected? 

Thanks 

Ivor

Crystal Horn

Hi there, Ivor.  That's a great catch - sorry that the exit course feature slipped into your web output.  I'm documenting this for our team to have a look to make sure that LMS-only features don't make their way into the web output.

You've nailed the workaround -- make sure the exit course link feature is disabled before exporting for web, for now.

There shouldn't be any other non-functional LMS components that your learners see when exporting for web.  Hopefully that keeps the inbox sane!

Andreea Pafaluta

I'd like to ask a simple confirmation: Does the corner link and button in a block use same function? We're about to to add "Exit the course (LMS only)" buttons in all our courses, to make the completion of course more satisfying to the users. Corner link works perfectly with our LMS, so does that mean that buttons will work the same? Thanks in advance :) 

Coaching Support

We seem to have had issues with reporting back to our LMS from adding a button that is set to 'Exit the course (LMS only)'. The exit course link in the scorm file works, but the button doesn't? These should both have the same function, shouldn't they? Trying to get to the bottom of the issue as having a button looks better and is more satisfying to users as Andreea says. Hoping to get answers here as LMS aren't providing any.

Outi Maria Ugas

Thanks Allison for feedback and C.S. for sharing experiences. So we'll test the button first. Two button types to test, one with that "Exit (LMS only)" link, another one with url to the course theme page (where LMS redirects the users after successful Exit). Will let you know how this works. 

Outi (from Andreea's team)