I have set up a matching list question in a knowledge quiz. When working in Rise, there is no issue. I can submit the answer and it moves to the next question. This does not work in the LMS and it does not work in SCORM cloud. I have checked every setting that I know of. Has anyone come across something like this before?
Hi Colleen! I'm sorry to hear that you are encountering issues with the Knowledge Check block.
I understand the issue can be replicated in your LMS and in SCORM Cloud but not when previewing from within Rise. Have you tried publishing your course to Review as well to see if the issue persists? Have you also tried clearing your browser's cache or using a different supported browser to see if the issue is browser related?
If you are able to share your Rise course, I would recommend opening a case here with us so that our support engineers can have a closer look at what's happening.
1 Reply
Hi Colleen! I'm sorry to hear that you are encountering issues with the Knowledge Check block.
I understand the issue can be replicated in your LMS and in SCORM Cloud but not when previewing from within Rise. Have you tried publishing your course to Review as well to see if the issue persists? Have you also tried clearing your browser's cache or using a different supported browser to see if the issue is browser related?
If you are able to share your Rise course, I would recommend opening a case here with us so that our support engineers can have a closer look at what's happening.