Investigating - Hello, Rise 360 users. You may have trouble deleting images or logos in Rise while editing courses right now, and the trash can icon on some blocks may be missing or showing up incorrectly. We're investigating what's going on, and we'll keep you posted. We're so sorry for the trouble.
Hi everyone. We've identified an outage with Rise 360 where users may have trouble deleting images or logos in Rise, and the trash can icon on some blocks may be missing or showing up incorrectly.
You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!
Hi folks! We experienced issues in Rise 360 (https://www.articulatestatus.com/) earlier today, but now everything is working normally again.
If you're still having trouble deleting images and logos, please open a case here (http://articulatecase.com), and we'll investigate the problem with you!
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Hi John! Quick note - when you reply via email, it includes your email signature with contact information in the public discussion. You can edit it out of the post if you wish!
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Investigating - Hello, Rise 360 users. You may have trouble deleting images or logos in Rise while editing courses right now, and the trash can icon on some blocks may be missing or showing up incorrectly. We're investigating what's going on, and we'll keep you posted. We're so sorry for the trouble.
https://www.articulatestatus.com/
Hi everyone. We've identified an outage with Rise 360 where users may have trouble deleting images or logos in Rise, and the trash can icon on some blocks may be missing or showing up incorrectly.
You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!
Looks like everything's working fine now!
Thank you all so much!
I see nothing at all in Settings that pertains to changing cover photo at all.
Hi John,
Select your Course.
Select THEME.
Select Cover Page.
At the top of the Cover Page you will see Course Image and a thumbnail.
Select Edit to the right of the thumbnail.
Replace image.
Thank you!
E-MAIL CONFIDENTIALITY NOTICE:
The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.
Hi John! Quick note - when you reply via email, it includes your email signature with contact information in the public discussion. You can edit it out of the post if you wish!