Forum Discussion

JosCabrera's avatar
JosCabrera
Community Member
2 months ago

Background audio option missing from ribbon.

I am using Articulate Storyline version 3.72.29699.0, and the Insert Audio options do not include Background Audio. See the image below. 

How can this issue be resolved?

 

 

Articulate 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hi JosCabrera!

    Thanks for reaching out. Phil is correct. You'll want to run the latest and greatest version of Storyline 360 (Build 3.93.33359.0) on your computer. 

    • To update, please go to the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. Our step-by-step instructions are here.

    Please let me know if you have any questions! Happy to help! 

  • JosCabrera's avatar
    JosCabrera
    Community Member
    2 months ago

    Phil & Luciana - Thank you for suggesting the update. That fixed the issue.

    Sincerely,

    José

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hi JosCabrera, 

    Great news! Thanks for letting us know that updating Storyline 360 resolved this for you. 

    Feel free to reach out in the community in the future with any questions or discoveries! 

    Have a wonderful start to your day and happy authoring! 

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