I have my settings for my quiz questions set so the answers do not display if the answer is incorrect, but when I go to publish the course in LMS platform the settings go back to the default settings and all answers are visible allowing the user to see the correct answer.
Content and images are all updating correctly its just the quiz settings that doesn't seem to retain when being published
Sorry to hear that your Quiz Settings aren't retained in the published output (LMS).
When you select Hide All Answers in the Quiz Settings, learners won't see correct answers after submitting questions, nor will they see feedback statements that you added. See this quick animation below on how the quiz should behave with this setting:
When I published the Rise 360 course to LMS and uploaded it to an LMS server, SCORM Cloud, the quiz behaved the same way as shown above.
To investigate this issue, first, try clearing your web browser cache. Here's how to do it for your browser:
Thanks for your reply - I have tried different browsers and clearing cache and no success
I even tried recreating the course and duplicating it and still the quiz settings dont seem to make it to published format :( - I will log a support case
3 Replies
Hi Jeremy!
Sorry to hear that your Quiz Settings aren't retained in the published output (LMS).
When you select Hide All Answers in the Quiz Settings, learners won't see correct answers after submitting questions, nor will they see feedback statements that you added. See this quick animation below on how the quiz should behave with this setting:
When I published the Rise 360 course to LMS and uploaded it to an LMS server, SCORM Cloud, the quiz behaved the same way as shown above.
To investigate this issue, first, try clearing your web browser cache. Here's how to do it for your browser:
Google Chrome
Firefox
Safari
Microsoft Edge
Next, can you try republishing your Rise 360 course to LMS, and upload it to your LMS as a new course?
If the issue persists, please create a support case so we may look into this issue closely.
Hi Gren
Thanks for your reply - I have tried different browsers and clearing cache and no success
I even tried recreating the course and duplicating it and still the quiz settings dont seem to make it to published format :( - I will log a support case
I'm sorry that the solution did not work for you, Jeremy!
Please open a support case so that our engineers can take a closer look at your issue and possibly determine the following steps to fix it.
I hope this gets sorted out as soon as possible.