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Also, for small size software to tool (ex - timesheet) training (30 mins max) - is Rise 360 a better approach or Storyline 360 (no videos required) ? does anyone have any samples?
In Rise the Start course – button - for the screen reader they use the start course button action seems to be empty, means there should be an action behind it, so that the screen reader can read it. Can you check this and fix ASAP.
Hi! Please could you advise me on the following? we have a number of users who rely on clip board readers and read aloud functions to navigate content. In my latest rise course I have used a carousel of images with alt text/captions, but the alt text is not read out by the read aloud function in Edge - any idea why, or how I can fix it?
Hi Rebecca! Thanks for your question! Do you know which screen reader was used when your users noticed this problem? These screen readers are supported for Rise 360:
Hi Rebecca! Microsoft Edge read-aloud function is not a supported screen reader for Rise 360. You can try using any of the supported screen readers in the list provided by Alyssa. If you still see the problem when you're using a supported screen reader, let us know here so we can take a closer look.
Hi! I have checked it in VoiceOver on my Mac, and the alt text for the images in the carousel do not work here either. It is also reading out the body text line by line rather than as a paragraph, so it stops mid sentence and resumes as if there is a full stop at the end of every line.
I was wondering how you are navigating to the content body using Voice Over. Here's a short recording I made to demonstrate that Voice over reads all the elements it focuses on, as well as the alternative text for the image in my carousel:
In regards to MS Edge's `Read Aloud` feature, as far as I understand, it is designed to only read text out loud, so it will never announce the alternative text of the images. On the other hand, it should announce the caption that you set. It works pretty well with other image blocks, but it seems to skip the caption in an image carousel.
That being said, all carousel interaction types, such as image carousel, process, and quote carousels, are not 100% WCAG 2.1 compliant yet. Accessibility support is not currently optimal but this will be worked on. While we are officially supporting Voice Over + Safari, JAWS + Edge/Chrome, and NVDA + Firefox, I don't see a reason why `Read Aloud` wouldn't read the caption text. Will keep this in mind as we continue optimising accessibility in our carousel interactions.
Thanks for the video - I was testing my course using preview rather than publishing it to review... the alt text is now read out by Voice Over, and also by the Speak Aloud function on my mac. It would be great if the text on the carousel could be made selectable so that it can be read by a clip board reader like Edge. Is this something that will happen quickly? Or is there a different PC compatible clip board reader we could recommend?
I didn't realise that the carousel interactions were not accessible (and I can hear on my Voice Over test that there is no audible prompt to scroll through the carousel). Do you have a handy list of supported and unsupported interactions in Rise?
Whilst I was testing using the Speak Aloud function, I also tried it with a Storyline course. None of the text in Storyline is read aloud, unless I use Voice Over. Are there any plans to make the on screen text in Storyline accessible by a clip board reader? (we have users with issues like dyslexia who do not need a screen reader, but need the on screen text read out to them)
You can also just use the course share link to quickly test the course on a screen reader or Speak aloud, vs. doing it in Preview or publishing to Review. I'm glad to hear that your alternative text are now being read. I'm afraid I couldn't give a timeframe on carousel works though.
For interactions that are not 100% WCAG compliant, Drag & Drop interaction type, carousel types are what comes to mind, but our feature roadmap should have the list. Our VPAT should also have the information how our interactions supports the success criteria.
For Storyline, I would recommend reaching out to our tech support so they can have a look.
Hello! I received this comment from a JAWS tester after completing a Rise knowledge check question. "After answering a question, the response "Correct" appears on the screen. However, focus is not set to it, and if I hit the arrow down key, focus is at the bottom of the page. I have to use the arrow up key to get to the new content that appears after answering a question." There is a fair amount of content below this question that I'm not at liberty to rearrange. Can anyone help?
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Also, for small size software to tool (ex - timesheet) training (30 mins max) - is Rise 360 a better approach or Storyline 360 (no videos required) ? does anyone have any samples?
In Rise the Start course – button - for the screen reader they use the start course button action seems to be empty, means there should be an action behind it, so that the screen reader can read it. Can you check this and fix ASAP.
Hi! Please could you advise me on the following? we have a number of users who rely on clip board readers and read aloud functions to navigate content. In my latest rise course I have used a carousel of images with alt text/captions, but the alt text is not read out by the read aloud function in Edge - any idea why, or how I can fix it?
Hi Rebecca! Thanks for your question! Do you know which screen reader was used when your users noticed this problem? These screen readers are supported for Rise 360:
Hi Rebecca! Microsoft Edge read-aloud function is not a supported screen reader for Rise 360. You can try using any of the supported screen readers in the list provided by Alyssa. If you still see the problem when you're using a supported screen reader, let us know here so we can take a closer look.
Hi! I have checked it in VoiceOver on my Mac, and the alt text for the images in the carousel do not work here either. It is also reading out the body text line by line rather than as a paragraph, so it stops mid sentence and resumes as if there is a full stop at the end of every line.
I was wondering how you are navigating to the content body using Voice Over. Here's a short recording I made to demonstrate that Voice over reads all the elements it focuses on, as well as the alternative text for the image in my carousel:
In regards to MS Edge's `Read Aloud` feature, as far as I understand, it is designed to only read text out loud, so it will never announce the alternative text of the images. On the other hand, it should announce the caption that you set. It works pretty well with other image blocks, but it seems to skip the caption in an image carousel.
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That being said, all carousel interaction types, such as image carousel, process, and quote carousels, are not 100% WCAG 2.1 compliant yet. Accessibility support is not currently optimal but this will be worked on. While we are officially supporting Voice Over + Safari, JAWS + Edge/Chrome, and NVDA + Firefox, I don't see a reason why `Read Aloud` wouldn't read the caption text. Will keep this in mind as we continue optimising accessibility in our carousel interactions.
Thanks for the video - I was testing my course using preview rather than publishing it to review... the alt text is now read out by Voice Over, and also by the Speak Aloud function on my mac. It would be great if the text on the carousel could be made selectable so that it can be read by a clip board reader like Edge. Is this something that will happen quickly? Or is there a different PC compatible clip board reader we could recommend?
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I didn't realise that the carousel interactions were not accessible (and I can hear on my Voice Over test that there is no audible prompt to scroll through the carousel). Do you have a handy list of supported and unsupported interactions in Rise?
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Whilst I was testing using the Speak Aloud function, I also tried it with a Storyline course. None of the text in Storyline is read aloud, unless I use Voice Over. Are there any plans to make the on screen text in Storyline accessible by a clip board reader? (we have users with issues like dyslexia who do not need a screen reader, but need the on screen text read out to them)
You can also just use the course share link to quickly test the course on a screen reader or Speak aloud, vs. doing it in Preview or publishing to Review. I'm glad to hear that your alternative text are now being read. I'm afraid I couldn't give a timeframe on carousel works though.
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For interactions that are not 100% WCAG compliant, Drag & Drop interaction type, carousel types are what comes to mind, but our feature roadmap should have the list. Our VPAT should also have the information how our interactions supports the success criteria.
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For Storyline, I would recommend reaching out to our tech support so they can have a look.
Hello! I received this comment from a JAWS tester after completing a Rise knowledge check question. \"After answering a question, the response \"Correct\" appears on the screen. However, focus is not set to it, and if I hit the arrow down key, focus is at the bottom of the page. I have to use the arrow up key to get to the new content that appears after answering a question.\" There is a fair amount of content below this question that I'm not at liberty to rearrange. Can anyone help?
We have the same problem too. We also have an issue where the submit button change state which does not comply with color contrast.
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Accordion with + signs do not work so I use tab feature instead. The same issue with flip card because of the flip symbol there.
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We need to addresses these issues.
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