Rise 360 LMS publish file names and structure changes each time

Aug 22, 2022

Hi,

When we publish RISE module for LMS version, each time file naming convention changes to new file names with in the structure for every LMS publish.

Is there any way that we can keep same file names each time?

Thanks in advance.

1 Reply
Lea Agato

Hi there, Chetan! Unique identifiers are added to media file names when these are added to a Rise course. These identifiers are using for locating the file at runtime so there isn't a way to prevent this. To avoid extra-ordinary long file names, please make sure you're not using special characters like dashes, spaces, accented characters or other symbols. I hope this helps!