Alright, I made a couple of usability test on this traing and out of 5 users, 5 was confused on the "try again" message, even if the answer is correct. I was a bit more optimistic with Rise than with Storyline, but I am disappointed again. One reason for my disappointment is, because I don't feel you listen the community and remove this and the other I feel like this platform was launched again a bit too early and I don't see the team would work on this bugs.
Alright, I made a couple of usability test on this traing and out of 5 users, 5 was confused on the "try again" message, even if the answer is correct. I was a bit more optimistic with Rise than with Storyline, but I am disappointed again. One reason for my disappointment is, because I don't feel you listen the community and remove this and the other I feel like this platform was launched again a bit too early and I don't see the team would work on this bugs.
Agreed. We have invested in Rise as an improvement in accessibility over our incumbent authoring tool, Gomo. We're entirely Mac-based, so Storyline is a non-starter for us.
We have around 600K learners and my biggest concern is how much noise the "try again" message will generate.
We can live with the other foibles and trust they'll get ironed out over time - but this particular bug feels like a significant oversight.
Éva, the CSS that Alex mentions is in the file, main.bundle.css, once you export the course for web or LMS. You can do a search in that file for the text block-knowledge__retake and you should be able to make those changes.
We aren't able to support modifying the published output, so I'd recommend making a backup copy of your exported file!
I just had a client ask me to not display the take again button when someone has answered the question correctly. Who would take the quiz again if they got it right? I would not call this a feature request - it's a design flaw.
Another design flaw that needs to be fixed: in the multi-select question response, options that should be correct are indicated with a check and options that should not be selected are indicated with a x. At first glance, it looks like the checks and x's are an evaluation of the input. If a user has answered a multi select correctly, all they should see are checkmarks, and the options they correctly did not select should be blank. All 5 independent reviewers of my project got confused by the mixed message. There should be no x's except to say you made an incorrect choice.
Yes design of the questions and quizzes is so dated. Centered Feedback! Skeuomorphic paper look, Take again button, no control over the results page. There is no way we can create any useable assessments in Rise. I prefer a great tool called GoMo for assessments.
I have also been waiting for update to RISE knowledge checks for what seems like years!
Sure I can edit the exported course files but that seems like an ill advised approach!
Hi Alyssa - do you have an update on this? We are getting ready to publish a course and would like to remove the 'take again' button when a user selects the correct answer.
I second Alyssa's request. It doesn't make sense to have the "take again" text come up if everything was answered correctly, or within the designated percentage to pass. It's very confusing for the user.
I totally agree, it would be great to be able to remove the "take again" option from knowledge checks (while keeping it for quizzes). And remove the symbol too!
I also agree, if you achieve the pass mark or get 100% there is little point in displaying a Try Again option, it needs to be either switched off or add a setting to toggle it on/off.
Also think this option should be a choice, sometimes you want them to have one attempt.
To remove the text go into settings > labels > try again > backspace all letters and add a space, the arrow will still show but less obvious and no backdoor bodge or CSS edit required
Agree with everyone here above. Incredibly illogical to bring up the try again when someone has answered correctly. Causes a lot of confusion! Been requested for a long time now hopefully a fix is on the way...
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+1 for quizzes. Need to remove "Take Again" if the learner has passed the quiz, please.
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Hi Alex
Would you be able to advise where these codes go within the script?
Thanks for your help!
Alright, I made a couple of usability test on this traing and out of 5 users, 5 was confused on the "try again" message, even if the answer is correct. I was a bit more optimistic with Rise than with Storyline, but I am disappointed again. One reason for my disappointment is, because I don't feel you listen the community and remove this and the other I feel like this platform was launched again a bit too early and I don't see the team would work on this bugs.
How di I actually get access to the CSS?
Agreed. We have invested in Rise as an improvement in accessibility over our incumbent authoring tool, Gomo. We're entirely Mac-based, so Storyline is a non-starter for us.
We have around 600K learners and my biggest concern is how much noise the "try again" message will generate.
We can live with the other foibles and trust they'll get ironed out over time - but this particular bug feels like a significant oversight.
Any idea about when it might be fixed, please?
Éva, the CSS that Alex mentions is in the file, main.bundle.css, once you export the course for web or LMS. You can do a search in that file for the text
block-knowledge__retakeand you should be able to make those changes.We aren't able to support modifying the published output, so I'd recommend making a backup copy of your exported file!
Hi Matobo Learning. Thanks for sharing your use case. I'm sorry I don't have an update yet, but we'll let you know here if anything changes.
Adding a comment to keep this request on the radar - please make it an option to omit the "take again" button (as well as deleting the label text).
I just had a client ask me to not display the take again button when someone has answered the question correctly. Who would take the quiz again if they got it right? I would not call this a feature request - it's a design flaw.
Another design flaw that needs to be fixed: in the multi-select question response, options that should be correct are indicated with a check and options that should not be selected are indicated with a x. At first glance, it looks like the checks and x's are an evaluation of the input. If a user has answered a multi select correctly, all they should see are checkmarks, and the options they correctly did not select should be blank. All 5 independent reviewers of my project got confused by the mixed message. There should be no x's except to say you made an incorrect choice.
Agreed regarding the design flaw. It’s why we’ve had to abandon Articulate - plus the opaque replies when they’re asked for a timescale to fix.
Yes design of the questions and quizzes is so dated. Centered Feedback! Skeuomorphic paper look, Take again button, no control over the results page. There is no way we can create any useable assessments in Rise. I prefer a great tool called GoMo for assessments.
I have also been waiting for update to RISE knowledge checks for what seems like years!
Sure I can edit the exported course files but that seems like an ill advised approach!
We have returned to Gomo for 2021. Much more powerful and flexible cloud authoring.
Shame we dropped £1K on a year subscription of Rise - lesson learned.
What's the status on this issue? It's still not possible to get rid of the 'take again' button?
I'm sorry I don't have an update to share, Nathalie. We'll let you know if we add an option to remove the "take again" button in the future.
Hi Alyssa - do you have an update on this? We are getting ready to publish a course and would like to remove the 'take again' button when a user selects the correct answer.
I second Alyssa's request. It doesn't make sense to have the "take again" text come up if everything was answered correctly, or within the designated percentage to pass. It's very confusing for the user.
I totally agree, it would be great to be able to remove the "take again" option from knowledge checks (while keeping it for quizzes). And remove the symbol too!
Absolutely insane we are still requesting after so many years.
I would also like to have an option to remove "take again"
Thanks
Two years and we are still waiting! We have explore 360 images but cant get a decent quiz option in this tool!
I also agree, if you achieve the pass mark or get 100% there is little point in displaying a Try Again option, it needs to be either switched off or add a setting to toggle it on/off.
Also think this option should be a choice, sometimes you want them to have one attempt.
To remove the text go into settings > labels > try again > backspace all letters and add a space, the arrow will still show but less obvious and no backdoor bodge or CSS edit required
You can also go to quiz settings and change the re-tries to none
Agree with everyone here above. Incredibly illogical to bring up the try again when someone has answered correctly. Causes a lot of confusion! Been requested for a long time now hopefully a fix is on the way...