Rise content not launching in LMS (SuccessFactors)

May 19, 2023

Has anyone experienced Rise courses not launching in this LMS?

We use the SuccessFactors platform. I have three Rise courses loaded, and they were all previously working in Cornerstone, but now when I try to launch them in SuccessFactors, I get a blank screen. They are set to launch in a new tab. I've checked the Pop-up blocker setting, but that is not the issue. Are there other browser settings to make?

I've also submitted a case with our LMS Manager, but I wanted to see if anyone on this forum has experienced something similar and had any resolutions.

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