Rise courses have disappeared Nov 14, 2022 By Filly potter Has anyone else had their Rise courses suddenly disappear from their account?
PERI Ltd over 1 year ago11/15/22 at 9:29 am (UTC) Yup, same thing here! I'm waiting for a reply from Articulate
PERI Ltd over 1 year ago11/15/22 at 12:24 pm (UTC) Yes, same issue in the UK. I have raised a ticket with their Support.
Crystal Horn Staff over 1 year ago11/15/22 at 1:16 pm (UTC) Hey everyone, I'm so sorry for the trouble. We've reversed an update that we released yesterday. We've confirmed that your content was not in any way deleted. Please refresh your browsers and share here if your courses have reappeared.
PERI Ltd over 1 year ago11/15/22 at 1:28 pm (UTC) Hi Crystal. Thank you so much for fixing this issue. I can confirm all my modules have now re-appeared. Thank you.
Natalija Ivanovic over 1 year ago11/15/22 at 2:26 pm (UTC) Our courses have reappeared as well, thank you!
Filly potter Author over 1 year ago11/17/22 at 12:02 am (UTC) Hi Crystal, thanks for clarifying. I can also confirm all our courses have re-appeared. Thank you.
Hazel Bartolome Staff Lauren Purcell 11 months ago06/16/23 at 11:14 pm (UTC) Hi Lauren! Sorry to hear that your courses have disappeared. I replied to your other post here.
10 Replies
Yup, same thing here! I'm waiting for a reply from Articulate
YES, same thing here!
We've got the same problem!
Yes, same issue in the UK. I have raised a ticket with their Support.
Hey everyone,
I'm so sorry for the trouble. We've reversed an update that we released yesterday. We've confirmed that your content was not in any way deleted.
Please refresh your browsers and share here if your courses have reappeared.
This post was removed by the author
This post was removed by the author
Hi Crystal. Thank you so much for fixing this issue. I can confirm all my modules have now re-appeared. Thank you.
Our courses have reappeared as well, thank you!
Awesome. Thanks for confirming!
Hi Crystal, thanks for clarifying.
I can also confirm all our courses have re-appeared.
Thank you.
This post was removed by the author
Hi Lauren! Sorry to hear that your courses have disappeared. I replied to your other post here.