Rise error (Mac)

Dec 19, 2022

I keep getting this error on my Mac:

Something went wrong.

Please try again or contact support if the problem persists.

The same course has no issues on Windows. Isn't Rise supposed to be cross platform? I've tried using a different browser, incognito etc to no avail.

1 Reply
Alyssa Gomez

Hi there, BSI Learning! So sorry you keep running into an error on your Mac! I see you posted this discussion a couple of weeks ago, so I wanted to check in. Are you still hitting an error when accessing Rise 360 from browsers on your Mac? If so, have you double-checked that you're using the most recent version of those browsers? Please let us know how it's going!