I have three iframe embedded videos, one on each tab of an interactive tabs block in Rise. During testing, once the section is loaded/displayed on the screen, all three videos start playing at the same time. Is there something I can do to stop this auto-playing? Thanks!
Are you viewing the preview or the Share link from your Rise course? Could you also let me know what browser you were testing in? Can you include the Share link for us here so that we can take a look?
I'm having the same issue - is there something we should change in the embed code? It looks like the course behaves as expected in Chrome, but not in Internet Explorer.
We haven't seen this behavior on our side, so thanks for bringing it up again! Have you tried inserting Continue buttons between each video to prevent autoplay?
I'd also love to test this on my side, if you don't mind sending us the "Share" link. You can send it privately here.
Hi Jennifer! Thanks for letting us know what's going on. What block type(s) are you using to embed videos? If you don't mind sending your course Share link so we can test it from our side, that would be really helpful!
If you'd rather keep it private, you can open a case by clicking here.
Was there ever a solution for this it's a real pain in the...well let's just say it's a pain. I've got courses with multiple (iFrame) embedded videos and they all auto launch at once. Block type is Multimedia/Embed. iFrame code example: <iframe src="https://...Difference.mp4" width="1200"></iframe>
Hi Bob, I’m sorry you’re running into this issue. Have you tried adding continue blocks between your videos? This will allow you to progressively show your content and prevent auto-play.
If the issue persists, we’d like to take a look at your course so we can get a clearer picture of what’s happening. You can send your course share privately here. Thanks!
Hello, I am currently having this issue with my Rise course. As soon as the page loads the embedded video begins playing, even if it is not yet on screen. Is adding "continue" blocks the only way to remedy this issue? I would rather not use the continue block but I can try to work that into my course if it's the only way.
Hi Nancy, are you using the share link to view your course, or is it hosted in an LMS? We'd be happy to troubleshoot your issue further, please submit a support case here, and one of our Customer Support Engineers will be in touch to work with you directly. Thanks!
Same issue. How disappointing that this was reported 2 years ago and is still an issue today. The Continue divider does prevent them from all playing together but it still plays the first video once the Continue button is pressed (versus waiting for the learner to press play on the video). I'll submit a support case but why hasn't this been addressed after 2 years?
I am running into the same issue when embedding from our instance of Kaltura. I've even modified the embed code to disable autoplay with no success. This is a pretty significant issue for us, as we often have multiple videos in one lesson.
Hi Daniel! Sorry to hear you're having trouble with auto-playing embedded videos. Have you tried inserting Continue buttons between each video to prevent autoplay?
If you'd like our team can take a look at your exported course and test on our end. You can send it privately here.
I think the point is Continue buttons are work arounds and really ruin the look and feel of the final product. I don't think people mind using a work around once or twice but it is not a permanent solution. It's been three years since the issue was first reported. We all know it takes time to work through a bug list, but at three years you just aren't trying to fix it.
65 Replies
Hi Alice,
Are you viewing the preview or the Share link from your Rise course? Could you also let me know what browser you were testing in? Can you include the Share link for us here so that we can take a look?
Is there any solution to this issue? I'm trying to figure this out as well.
Hi there,
I am having the same issue, I am in a Chrome browser, in both preview and shared link?
Please help!
This post was removed by the author
I'm having the same issue - is there something we should change in the embed code? It looks like the course behaves as expected in Chrome, but not in Internet Explorer.
Hey Angela!
We haven't seen this behavior on our side, so thanks for bringing it up again! Have you tried inserting Continue buttons between each video to prevent autoplay?
I'd also love to test this on my side, if you don't mind sending us the "Share" link. You can send it privately here.
Thanks for your response - we can add a "continue" button if that will help.
I submitted a case referencing you and sharing a link to the course.
We are having the same issue for embedded videos in Edge and Firefox.
Hi Jennifer! Thanks for letting us know what's going on. What block type(s) are you using to embed videos? If you don't mind sending your course Share link so we can test it from our side, that would be really helpful!
If you'd rather keep it private, you can open a case by clicking here.
Was there ever a solution for this it's a real pain in the...well let's just say it's a pain. I've got courses with multiple (iFrame) embedded videos and they all auto launch at once. Block type is Multimedia/Embed. iFrame code example: <iframe src="https://...Difference.mp4" width="1200"></iframe>
Hi Bob, I’m sorry you’re running into this issue. Have you tried adding continue blocks between your videos? This will allow you to progressively show your content and prevent auto-play.
If the issue persists, we’d like to take a look at your course so we can get a clearer picture of what’s happening. You can send your course share privately here. Thanks!
Hello, I am currently having this issue with my Rise course. As soon as the page loads the embedded video begins playing, even if it is not yet on screen. Is adding "continue" blocks the only way to remedy this issue? I would rather not use the continue block but I can try to work that into my course if it's the only way.
Hi Nancy, are you using the share link to view your course, or is it hosted in an LMS? We'd be happy to troubleshoot your issue further, please submit a support case here, and one of our Customer Support Engineers will be in touch to work with you directly. Thanks!
Same issue. How disappointing that this was reported 2 years ago and is still an issue today. The Continue divider does prevent them from all playing together but it still plays the first video once the Continue button is pressed (versus waiting for the learner to press play on the video). I'll submit a support case but why hasn't this been addressed after 2 years?
I am running into the same issue when embedding from our instance of Kaltura. I've even modified the embed code to disable autoplay with no success. This is a pretty significant issue for us, as we often have multiple videos in one lesson.
Hi Daniel! Sorry to hear you're having trouble with auto-playing embedded videos. Have you tried inserting Continue buttons between each video to prevent autoplay?
If you'd like our team can take a look at your exported course and test on our end. You can send it privately here.
I think the point is Continue buttons are work arounds and really ruin the look and feel of the final product. I don't think people mind using a work around once or twice but it is not a permanent solution. It's been three years since the issue was first reported. We all know it takes time to work through a bug list, but at three years you just aren't trying to fix it.
I'm having this issue despite adding the 'continue' blocks as advised
Thank you for opening a case for this issue, Deborah! My teammate, Gren, is already reviewing the files you sent in. You'll hear back from her soon!
I am having the same issue. Can you share if there was any resolution to this?
Hi Michelle, thanks for reaching out! Could you please share your course with us privately so our team can take a look?
I am also having this issue. Is there still no other way around this than using Continue dividers?
Hey there Kimberly, sorry to hear you're also experiencing this issue. Could you please share your course with us?
I'm having the same issue. All embedded iframes autoplay at once when the page loads. My client doesn't want continue buttons.
Hi Doron!