Text in image compression still an issue

Hi, I'm created a course on how to use MS Teams and this relies on quite a few screenshot marker activities, the problem is the compression on images makes text very blurry. I have tried adding _NOPROCESS_ to the image name as suggested in another post but looking at the new image load in there is no difference. If I open the image natively on my computer it is noticeably sharper. I think if there was an option to control compression or a 'prioritise text' function this would very beneficial. Is there any way to preserve text resolution on images in Rise?

1 Reply
Renz Sevilla

Hi Henry! Sorry to hear you're having trouble with images in Rise. Is this for the Labeled Graphic Block? If it's alright with you, could we please take a look at the image file you're having trouble with?

You can submit a case here and attach the image file and the result you're seeing, along with browser details to show us what's happening so we can help!