Hi, I added a new course in Rise yesterday. Today I have the option to adjust the theme in a new Theme tab. This is fine but I seem to have lost the ability to do this in the old courses that I have. When I click on settings to adjust how things look e.g. logo, colours etc I now don't have the option to do so. In settings, all I have now is this. See attached. Can someone advise on how to find the theme to make adjustments on the older courses now? Thanks
Hi, Nicola! Most of the navigation and design settings that were previously in the Settings menu are now included in the Theme menu. We go into detail on the new menu options in this KB article.
If you don't see the Theme menu for those other courses, it's likely because you're not the course owner. Currently, only course owners can access the Theme menu. We'll be restoring that functionality for course managers in a future release.
However, if you are the course owner and still aren't seeing the Theme menu, then our Support Team can take a look. You can submit a case here.
Thanks - I wondered if it was because I was a course manager, not a course owner. I've asked the course owners to take a look to make sure they can see the new Theme option.
Do you have a timescale for the release to incorporate the functionality for course managers? I'm currently working on a re-branding project across all our courses. It's going to be delayed if I can't see the themes on the courses.
I totally get how this impacts your workflow, Nicola!
We don't have a timeline yet, but our team's aware of the issue and already has it on their radar. I've added you to the ticket where we're working on a solution so that you'll be notified once it's in place.
Hey there! Even though you're now seeing a pre-selected course image on the cover page, that image isn't used anywhere in your course unless you select a theme that uses a cover image.
When you preview the course or view the share link, you'll notice that your course cover page still looks the same as it did before! The only difference is, you'll see the pre-selected image on the course card. Feel free to change that image to something that makes sense for your course!
Here are a few screenshots to help explain what I mean:
1. The pre- selected image appears on course main menu page during editing:
2. The image does not appear on the course itself (unless you select a theme that uses it):
3. The image appears on course card on the main Rise 360 dashboard:
We really appreciate the honest feedback, everyone! We’re working on disabling course images from showing on your dashboard when you have the course accent color selected for your cover image layout.
We'll let you know as soon as we make that change!
Hi everyone! Thank you again for your honest feedback. We've made changes to the cover page behavior that was released with the new Theme features.
Course cards on your dashboard will reflect the option you've selected for your cover page layout. We've also removed the cover image from the outline when editing your course.
This means that if you've selected an option without an image, you won't see any cover image we've suggested on your course cards. I hope this helps, and please let us know how else the new Theme features are working out for you!
(edited to note that we've removed images from the course outline entirely, regardless if they're selected in the cover page layout)
I wasn't able to replicate this issue on my course. Do you see the same issue when you use Apex theme on other course? Also, can you try switching to a different theme and see if the lesson count is the same? Thanks!
Thank you everyone for your honest feedback! We just released a fix to allow course managers to also edit Themes!
Note: Edits you make in the theme or settings menus can potentially override another user’s. Make sure to coordinate with your team so that you’re not modifying a course simultaneously.
Please let us know how else the new Theme features are working out for you!
Hi there, Karl! We just fixed the issue where the numbering system used in the top and bottom navigation was not counting the number of Lessons and Quizzes in a course correctly.
Please take a look at the lesson count now, and let us know if you see any further issues with this!
16 Replies
Hi Nicola,
I'm dealing with the same issue.
It seems your old theme is intact, until you need to make a change.
Then you seem to be forced to switch to the new Theme system.
Hi, Nicola! Most of the navigation and design settings that were previously in the Settings menu are now included in the Theme menu. We go into detail on the new menu options in this KB article.
If you don't see the Theme menu for those other courses, it's likely because you're not the course owner. Currently, only course owners can access the Theme menu. We'll be restoring that functionality for course managers in a future release.
However, if you are the course owner and still aren't seeing the Theme menu, then our Support Team can take a look. You can submit a case here.
Let me know if this clears things up!
Thanks - I wondered if it was because I was a course manager, not a course owner. I've asked the course owners to take a look to make sure they can see the new Theme option.
Do you have a timescale for the release to incorporate the functionality for course managers? I'm currently working on a re-branding project across all our courses. It's going to be delayed if I can't see the themes on the courses.
Thanks Nicola
Why would you force us to add photos to our projects? We need this turned off immediately. It's unprofessional looking.
I totally get how this impacts your workflow, Nicola!
We don't have a timeline yet, but our team's aware of the issue and already has it on their radar. I've added you to the ticket where we're working on a solution so that you'll be notified once it's in place.
Hey there! Even though you're now seeing a pre-selected course image on the cover page, that image isn't used anywhere in your course unless you select a theme that uses a cover image.
When you preview the course or view the share link, you'll notice that your course cover page still looks the same as it did before! The only difference is, you'll see the pre-selected image on the course card. Feel free to change that image to something that makes sense for your course!
Here are a few screenshots to help explain what I mean:
1. The pre- selected image appears on course main menu page during editing:
2. The image does not appear on the course itself (unless you select a theme that uses it):
3. The image appears on course card on the main Rise 360 dashboard:
We really appreciate the honest feedback, everyone! We’re working on disabling course images from showing on your dashboard when you have the course accent color selected for your cover image layout.
We'll let you know as soon as we make that change!
Hi everyone! Thank you again for your honest feedback. We've made changes to the cover page behavior that was released with the new Theme features.
Course cards on your dashboard will reflect the option you've selected for your cover page layout. We've also removed the cover image from the outline when editing your course.
This means that if you've selected an option without an image, you won't see any cover image we've suggested on your course cards. I hope this helps, and please let us know how else the new Theme features are working out for you!
(edited to note that we've removed images from the course outline entirely, regardless if they're selected in the cover page layout)
Hi Crystal,
For the Fonts area, I would recommend the following:
Display the current font selections first, not the Recommended fonts.
Also change the More label to Current or Selected.
Custom fonts should be on it's own tab.
So under Fonts you would see CURRENT | CUSTOM | RECOMMENDED
I found a bug in the Apex theme.
The numbering system used in the top and bottom navigation system is not counting the number of Lessons and Quizzes in the Course correctly.
Hi Karl,
I wasn't able to replicate this issue on my course. Do you see the same issue when you use Apex theme on other course? Also, can you try switching to a different theme and see if the lesson count is the same? Thanks!
Hi Lea,
I just applied Apex to a different course and it has the same issue:
Thank you everyone for your honest feedback! We just released a fix to allow course managers to also edit Themes!
Note: Edits you make in the theme or settings menus can potentially override another user’s. Make sure to coordinate with your team so that you’re not modifying a course simultaneously.
Please let us know how else the new Theme features are working out for you!
Hi there, Karl! We just fixed the issue where the numbering system used in the top and bottom navigation was not counting the number of Lessons and Quizzes in a course correctly.
Please take a look at the lesson count now, and let us know if you see any further issues with this!
Hi Alyssa,
It seems to be working correctly now.
Thanks!
Thanks for confirming, Karl!