Trouble exporting

Jun 15, 2021

Our team is having trouble exporting larger courses recently. We've had them in our catalog for quite some time and have been able to export them before, but now we're getting an error message when we try to export for updates to the content.
At least four members of our team have all tried with the same results.
We've tried the following formats:
LMS > xAPI (our default export)
LMS > SCORM 1.2
pdf
Web

We can export smaller courses (1-150ish lessons) without issue, but anything more seems to be giving the same error.
Larger courses haven't been an issue until recently. We published a 260 lesson course at the end of March, and have been able to export courses as large as 579 lessons.

 

4 Replies
Karl Muller

Hi Pat,

Our largest course is 180 Lessons, and we've never been able to publish it to PDF. Working with Articulate tech Support they told us the course was just too large.

Your courses are way bigger.

Anyway, we are unable to publish our 180 Lesson course to LMS. It starts to publish but almost immediately shows this error message: