Any further word on recovering blocks that are accidentally deleted? I am creating my first RISE course and I'm astounded that there doesn't seem to be a way to "undo" a mistake...a function that is common to virutally EVERY program out there! Thanks...
Hi Georgina. I'm sorry about your work. Enhancing the undo feature is on our list, but I don't have a timeline for it right now. We'll update you here about any changes.
I am really surprised this doesn't have a resolution as I found a similar post from three years ago. Maybe it could ask if I am sure before deleting whole blocks? I just went to delete a skinny divider but accidently deleted an entire block of text below it that I just spent days fine tuning. This seems like a basic function and a mistake that probably happens frequently. I deleted a block once before when trying to move it up the page. Luckily it was a small one that was easy to recreate.
Just checking to see if anyone has any tips or updates on how to recover an entire lesson. I used a template to start my first RISE course and was trying to delete the excess lessons. When you delete one the screen updates and moves your courses down so I absent-mindedly deleted a course that I had spent several hours on. Incredibly frustrating!
Hi there, Liz. If you deleted an entire course, you'll see that course in your Deleted Courses folder on the main dashboard. If it was a lesson within a course, unfortunately there's no way to recover it once the Undo prompt disappears.
Add me to the request list for this. Hard to believe the functionality doesn't already exist. Unfortunately, I just learned of its absence the hard way. :-(
I would also really like to see a permanent Undo button, am having a hard time understanding why this does not yet exist. I just accidentally deleted a line of text, and in having to navigate away from the page to find this discussion, apparently I have nullified the Ctrl+Z option.
yes i was deleting unwanted blocks and suddenly the one i wanted was gone. Not sure if it was a lag on the software but yes, an undo button is most important. Most software can undo a few layers. Thanks!
Yes. this is terrible!!! Just lost an hours worth of work. If there is an undo button that appears it must be under 5 sec. in length. I hit control Z almost right away and nothing happened. Seems it would be easy for programmers to set the undo time out a little longer -- like 3 sec.
For me this is an urgent and essential feature request.
Having only a few seconds to undo a delete is a terrible design flaw and improving that needs to be a top priority. If this many people have reported/requested it, imagine all the people who don't follow up on it, and who perhaps switch to another platform that doesn't force them to redo hours of work after an easy-to-make error.
There has to be a better way. Putting an undo button on the screen for mere moments after the accidental delete does not seem like a solution. You probably would not even realize that you need to undo it until after the button is gone. Count my vote with every other user who wants a solution!
is there any update on the undo button and how to restore items. Another feature beneficial would be to have the images used in the course saved in a course folder to easily ise across projects.
Hi All! Thanks, everyone for adding your votes and following up on this feature. We understand the need for content recovery and the feedback you all have for the current "Undo" feature. If we have an update for you, I'll share in this thread.
101 Replies
Hi Georgina. I'm sorry about your work. Enhancing the undo feature is on our list, but I don't have a timeline for it right now. We'll update you here about any changes.
I am really surprised this doesn't have a resolution as I found a similar post from three years ago. Maybe it could ask if I am sure before deleting whole blocks? I just went to delete a skinny divider but accidently deleted an entire block of text below it that I just spent days fine tuning. This seems like a basic function and a mistake that probably happens frequently. I deleted a block once before when trying to move it up the page. Luckily it was a small one that was easy to recreate.
How incredibly frustrating. I just lost a full afternoon of work due to this poor UI.
I even knew about the undo button... ... but it was only present for two seconds ... .. and I missed my window to click it.
Big thumbs down.
Yes I wish Undo would stay up longer. I deleted a section by accident yesterday as I had my Rise page open at the same time as a Zoom meeting.
Do not do this :)
My finger hit the wrong thing as I was in my Zoom window, and somehow a block disappeared. :(.
Can ya'll create a back button like in Office 365. OR keep undo up for like 60 seconds.
Please please please create this!!!!!
Shocked that there really isn't an "Undo". Thought I was crazy. Please add my name to the feature request as well. Thanks
It doesn't just need to be more noticeable, it needs to be present at all times.
And a note: control or command z on a mac is about 50% reliable. I echo that this is an oversight that needs to be addresses ASAP.
Just checking to see if anyone has any tips or updates on how to recover an entire lesson. I used a template to start my first RISE course and was trying to delete the excess lessons. When you delete one the screen updates and moves your courses down so I absent-mindedly deleted a course that I had spent several hours on. Incredibly frustrating!
Hi there, Liz. If you deleted an entire course, you'll see that course in your Deleted Courses folder on the main dashboard. If it was a lesson within a course, unfortunately there's no way to recover it once the Undo prompt disappears.
Add me to the request list for this. Hard to believe the functionality doesn't already exist. Unfortunately, I just learned of its absence the hard way. :-(
+1 for this functionality that is CRITICAL to any technology - we're human and mistakes happen. UGH!!!
I would also really like to see a permanent Undo button, am having a hard time understanding why this does not yet exist. I just accidentally deleted a line of text, and in having to navigate away from the page to find this discussion, apparently I have nullified the Ctrl+Z option.
yes i was deleting unwanted blocks and suddenly the one i wanted was gone. Not sure if it was a lag on the software but yes, an undo button is most important. Most software can undo a few layers. Thanks!
No news on this?
I've heard nothing.
Yes. this is terrible!!! Just lost an hours worth of work. If there is an undo button that appears it must be under 5 sec. in length. I hit control Z almost right away and nothing happened. Seems it would be easy for programmers to set the undo time out a little longer -- like 3 sec.
For me this is an urgent and essential feature request.
Hi Les, I'm sorry about your work. Ctrl + Z will work for text content, while the Undo button is meant for when a block is removed or changed.
Enhancing the Undo feature is being tracked on our list. I don't have a timeline for this right now. If that changes we'll update you all here.
I hope it's high on the priority list! The lack of a proper Undo function has me incredibly nervous about using the program at all.
Having only a few seconds to undo a delete is a terrible design flaw and improving that needs to be a top priority. If this many people have reported/requested it, imagine all the people who don't follow up on it, and who perhaps switch to another platform that doesn't force them to redo hours of work after an easy-to-make error.
How is this not a more prioritized update? The first request is about 2 years old.
There has to be a better way. Putting an undo button on the screen for mere moments after the accidental delete does not seem like a solution. You probably would not even realize that you need to undo it until after the button is gone. Count my vote with every other user who wants a solution!
OMG, how can Rise still not have an undo button? This is beyond awful.
Another vote for adding an Undo function to Rise 360. This is a basic function for any type of development software.
is there any update on the undo button and how to restore items. Another feature beneficial would be to have the images used in the course saved in a course folder to easily ise across projects.
Hi All! Thanks, everyone for adding your votes and following up on this feature. We understand the need for content recovery and the feedback you all have for the current "Undo" feature. If we have an update for you, I'll share in this thread.