Forum Discussion

Sianwilson's avatar
Sianwilson
Community Member
4 years ago

Where have my edit buttons gone from Rise?????

In my Rise modules the edit button is invisible.... If you hover over where they should be you pointer changes to a hand and when you click you can then see the things to edit.

I also use Chrome as my browser. Last week the edit button was there .... now invisible!

 

 

6 Replies

  • Hi, this issue lasts already a few days but i see no progress in it.. :(

    It works in Edge though, so at least is possible to work under some conditions..

    • Sianwilson's avatar
      Sianwilson
      Community Member

      Thanks I’ll see if I have edge on my work laptop
      www.ndcs.org.uk
      The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).
      Company limited by guarantee registered in England no. 2752456

      This email and any files transmitted with it may be confidential and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender and destroy it immediately. The views of the author may not necessarily reflect those of NDCS.

      [cid:image662239.png@E37F3836.859860C4]

      • KarlMuller's avatar
        KarlMuller
        Community Member

        They are recommending clearing the browser cache to fix the missing buttons.

  • Sian - I had the same issue. Based on advice from Articulate support, I had out IT department upgrade my laptop to the latest version of Chrome and it worked! The edit and other features are now visible. A huge thanks to their fast support and to the actual root cause. 

    Update your Chrome and clear your cache and i hope you get the same result! :)

    • Sianwilson's avatar
      Sianwilson
      Community Member

      Thank you
      I’ll try that

      Siân Wilson
      Training Officer
      National Deaf Children’s Society
      Ground Floor South,
      Castle House
      37– 45 Paul Street
      London
      EC2A 4LS
      Mobile: 07814 850 412
      Email: sian.wilson@ndcs.org.uk

      www.ndcs.org.uk
      The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).
      Company limited by guarantee registered in England no. 2752456

      This email and any files transmitted with it may be confidential and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender and destroy it immediately. The views of the author may not necessarily reflect those of NDCS.

      [cid:image896101.png@344D6990.2C568C72]