Forum Discussion
Talk to an Interactive Avatar in Articulate Storyline
unfortunately it didn't work for me and I can't see the avatar :(
The avatar can sometimes take a couple of seconds to load, even on a fast connection. Did you try waiting for a moment or two?
Other than that I'm not sure why you don't see it. Is JavaScript etc all enabled in your browser?
Which browser and OS are you viewing on?
I am using Internet Explorer but also tried it with Chrome. Furthermore i waited a little bit, but maybe it is connected to security settings within our company. :(
Ah okay. Maybe try viewing it on a personal device sometime to see if it works.
I encountered the same issue.
That's a shame. I wonder why this happens for some people but not for others.
It's the same for me... 😕 Probably a security issue on my end.
Actually, I've tried on different devices, mobile, pc, both personnal and professionnal and nothing seems to work. Maybe an issue over at HeyGen?
Thanks for letting me know. I can't recreate the issue but there are enough of you saying that it doesn't always work so I'll try and find out what's going on.
It makes me wonder if the API version (rather than the streaming version) would be more reliable for use in real-world projects.
